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Skills

  • Individual and family support
  • Professional development training
  • Commander support
  • Supporting patients
  • Database support
  • Auto haulers professional
  • Staff motivator
  • Records maintenance professional
  • Technical support knowledge
  • Dental staff assistance

Work Experiences

  • Coordinated the end-to-end logistics for corporate events, serving 12 attendees, resulting in a 46% increase in feedback scores.
  • Administered the registration process for company-wide benefits programs, increasing employee participation by 17% annually.
  • Created visual charts and presentations to clarify and convey budget reports to senior management, influencing 14 key decisions.
  • Collaborated with legal and HR departments.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Achieved this in 2022.
  • Was the finance, IT, and marketing departments' corporate liaison.
  • Assisted with audits.
  • Assisted with tax preparation.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.

Summaries

  • Client-focused administrator skilled at developing newsletters and other client-facing communications. Successfully increased client engagement by 72% by designing effective outreach materials via Asana.
  • Costs were consistently reduced while profits were increased.
  • Offering a 4 background as well as exceptional risk assessment and client relations abilities.
  • Boosted efficiency by 21%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adaptable and self-motivated professional with exceptional skills in managing supply chains and office inventory. Reduced shortages by 65% while staying under budget through meticulous planning and resource allocation.
  • Achieved annual savings of $9.
  • Adept in ERP system proficiencies.
  • Achieved savings through strategic negotiations.
  • Strengths in stakeholder engagement and team leadership backed up by Miscellaneous training.

Accomplishments

  • Designed comprehensive dashboards in Workday, enabling executives to better monitor KPIs and guide corporate strategy with real-time data.
  • Monitored team performance metrics and submitted detailed weekly analysis to Professional Support Staff, contributing to strategic decisions.
  • Successfully migrated 4 paper files to a digital archive, decreasing retrieval times and reducing physical storage needs by 78%.
  • Worked closely with management to forecast annual budgets, aligning departmental spending with fiscal goals and ensuring a 33% variance reduction.
  • Managed and streamlined office procurement processes, achieving a 51% reduction in office supply spending.
  • Revised outdated filing protocols, improving retrievability and decreasing lost documents by 30%.
  • Facilitated weekly progress meetings with Professional Support Staff, summarizing key metrics and improving project turnarounds by 24%.
  • Collaborated with team of 6 in the development of system.
  • Managed incoming requests from Vantage via Salesforce, prioritizing tasks and ensuring 74% on-time completion across weekly tasks.
  • Conducted quarterly audits of digital filing systems, ensuring regulatory compliance and improving file access times by 32%.

Affiliations

  • Project Management Institute
  • Society for Human Resource Management (SHRM)
  • Association for Talent Development (ATD)
  • International Virtual Assistants Association (IVAA)
  • Lions Club
  • National Association of Professional Organizers (NAPO)
  • Association of Executive and Administrative Professionals
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • Rotary International

Certifications

  • Project Management Professional (PMP)
  • Certified Professional in Human Resources (PHR) - 2021
  • ICPM Certified Supervisor (CS) Credential - metric
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – 2015
  • Advanced Certification in Digital Archiving - system
  • SHRM Certified Professional (SHRM-CP)
  • Certified Administrative Professional (CAP) – Summit Group
  • Certified Information Professional (CIP) - Atlanta
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+

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