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Skills

  • MS Office
  • Event Planning & Coordination
  • Grant application processes
  • Budgets
  • Team Leadership & Development
  • Organization
  • Mentorship & guidance for volunteers
  • Business operations
  • Health and Wellness Program Implementation
  • Building usage optimization

Work Experiences

  • Authored a successful proposal securing a 3-year partnership with procedure, increasing program offerings for youth by 18%.
  • Coordinated multi-team efforts to launch health and wellness programs, significantly boosting engagement by 54%.
  • Achieved enrollment surpassing expectations by 63%.
  • Collaborated with local schools.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Looked for industry trends on social media and through online sources.
  • Coached and mentored staff in conflict resolution.
  • Collaborated with local schools to create an arts program for youth, attracting over 8 participants within the first month.
  • Solved program issues, improved operations, and provided excellent customer service.

Summaries

  • Community service programs that are coordinated to meet the needs of metric.
  • Social Services Director with experience managing social work programs and a strong understanding of welfare and crisis intervention laws.
  • Achieved a 51% boost in yearly attendance.
  • Fluency in both French and Spanish.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Professional with over 14 years of experience working in the community to provide information on available programs.
  • Determined employee with 15 years of experience leading high-performing teams.
  • Collaborated with public health entities.
  • Well-organized, hardworking, and committed to increasing support to meet growing demands.
  • Collaborative and empathetic leader committed to enhancing community well-being by leading volunteer efforts that increased support by 22% for 4 individuals in need.

Accomplishments

  • Led 11-member team in the planning and execution of a multi-week cultural engagement series, attended by over 5 individuals.
  • Fostered relationships with local government officials, leading to $10 in grants allocated for community development projects.
  • Reduced wait times and streamlined event registration processes through the integration of Salesforce, enhancing participant satisfaction.
  • Formulated a performance tracking system to monitor key program metrics, leading to continual engagement growth of 85%.
  • Led the development and execution of community programs that increased overall attendance by 54% in 2023.
  • Documented and resolved standard which led to procedure.
  • Created comprehensive risk management protocols that mitigated liability in high-traffic areas of the community center.
  • Successfully shifted in-person classes to a virtual format, increasing community participation by 35% within months.
  • Successfully mediated and resolved conflicts between 8+ community groups, improving local relationships and reducing ongoing disputes.
  • Secured $2+ in fundraising and grants through strategic partnerships, expanding community engagement initiatives.

Affiliations

  • Human Services Leadership Network
  • Toastmasters
  • AmeriCorps Alumni
  • Volunteers in Health Care (VIH)
  • National Civic League
  • National Association of Social Workers
  • International Council of Nurses
  • Society for Nonprofits
  • Project Management Institute
  • Center for Nonprofit Excellence (CNE)

Certifications

  • Certified Fund Raising Executive (CFRE) - CFRE International
  • Crisis Management Certification - Brightline
  • Trauma-Informed Care for Organizations - initiative
  • Certified Nonprofit Professional (CNP) – Vantage
  • Project Management Professional (PMP)
  • Certified Parks and Recreation Professional (CPRP) - Northwind
  • Certified Community Relations Professional (CCRP)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Advanced Leadership Certification - Center for Leadership Studies

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