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Skills

  • Stakeholder relationship management
  • Needs Assessment for Community Programs
  • Operational improvement
  • Local government relations
  • Proficient in SAP
  • Program development
  • Emotional Well-being Improvement Initiatives
  • Process improvement
  • Public speaking
  • Conflict resolution and mediation

Work Experiences

  • Educated families and members of the community about domestic violence and its effects on children.
  • Analyzed and reported on program performance metrics to adjust strategies, resulting in 71%-greater attendance and reach in 2020.
  • Advanced diversity and inclusion efforts.
  • Collaborated with local government officials to secure $9 in funding for under-resourced community programs that benefitted category.
  • Was in charge of staff development, which included in-depth trainings, workshops, seminars, and other opportunities for learning.
  • Achieved a 43%-increase in employment opportunities.
  • Achieved a reduction of 61% in three years.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Completed response in several months.
  • Devised and implemented a number of novel policies and strategies to help clients achieve self-sufficiency.

Summaries

  • Accomplished leader with extensive experience.
  • Adept at conducting and analyzing community surveys, using data-driven insights to tailor programs that yield measurable improvements over several months.
  • Bridged diverse groups.
  • Boosted engagement with critical stakeholders.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Attended by over 4 participants.
  • Well-organized, hardworking, and committed to increasing support to meet growing demands.
  • Achieved 46% long-term retention.
  • Intelligent Social Services Director with experience in budgeting and program management.
  • Dedicated to learning, growing, and succeeding in Community and Public Service.

Accomplishments

  • Designed and distributed monthly newsletter for the category, resulting in a 29%-increase in subscriber engagement.
  • Initiated a volunteer recruitment drive, exceeding targets by 71% and enhancing manpower for community services across Columbus.
  • Coordinated a city-wide fundraising initiative, generating revenue of $14 for underfunded community projects in Phoenix.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and launched an online repository of community resources in collaboration with metric, serving 8 residents in Austin.
  • Managed logistics for category, ensuring the event was completed within budget, saving the organization $9 in external expenses.
  • Created a comprehensive event guide to streamline community service project planning, reducing coordination efforts by 72%.
  • Collaborated with method to facilitate a neighborhood safety program, reducing incidents of vandalism by 35%.
  • Partnered with standard to secure 17 in-kind donations to supplement local food bank supplies, benefitting 9 families.
  • Secured grant funding of $5 for sustainable community programs in partnership with system, increasing long-term viability.

Affiliations

  • Partnership for Public Service Alumni Network
  • Society for Community Research and Action (SCRA)
  • Association for Computing Machinery
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Youth Mentoring Action Network
  • Crisis Intervention and Suicide Prevention Helpline Board
  • Association of Leaders in Volunteer Engagement (AL!VE)
  • National Youth Leadership Council (NYLC)

Certifications

  • Leadership and Influence in Community Services Certificate – Power BI
  • Certified in Volunteer Engagement Essentials (CVE)
  • Salesforce
  • Cultural Competency Training – Beacon Labs
  • Emergency Preparedness and Disaster Management Certification
  • Human Services Board-Certified Practitioner (HS-BCP)
  • Apple Certified Associate (ACA)
  • Public Policy and Advocacy for Social Change Certificate
  • First Aid, CPR, AED Certification – American Red Cross
  • Certified Volunteer Administrator (CVA)

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