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Skills

  • Transcript typing
  • Business writing
  • Labor relations
  • Sales plan implementation
  • Human resources best practices
  • Team Leadership
  • Quickbooks
  • Financial aid document posting
  • Meeting planning
  • Flexible

Work Experiences

  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Organized meetings and set up meeting rooms.
  • Managed client correspondence and communications while optimizing office functions.
  • Disseminated information to members, researchers, and stakeholders of the organization.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Kept track of how much process supplies were being used and contacted vendors to place new orders.
  • Built a highly efficient and dependable administrative team by providing ongoing coaching and motivation, as well as opportunities for career advancement through accomplishments.
  • Worked on general clerical tasks both independently and with supervision.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Senior Office Administrators and clients.
  • Reduced financial errors by managing commercial property accounting to ensured accuracy.

Summaries

  • Ready to take on a new challenge in an exciting position with a Computers Software company to help them achieve even greater success.
  • Astute Administrative Assistant focused on streamlining processes in order to improve retrieval and storage procedures, reduce physical storage requirements, and ensure data security.
  • Team player who is polished and precise in handling multi-line systems with high call volumes.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • In search of an opportunity in a high-pressure, deadline-driven environment.
  • Reliable Program Support Assistant seeking to apply 16 years of vendor management and strategic planning experience to the Senior Office Administrator position.
  • Individual with performance reporting who is active and well-educated.
  • Offering 8 years of experience in customer relations management.
  • Customer service skills that are second to none.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as process and procedure.

Accomplishments

  • Managed framework area.
  • Accomplished method through initiative.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Achieved certification through the ServiceNow, program.
  • Implemented new filing systems, which improved overall retrieval efficiency and reduced time spent on document searches by 62%.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Collaborated with IT to troubleshoot and resolve office software issues, contributing to an annual reduction of system downtimes by 71%.
  • Data Reporting: Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Travel Planning: Booked heavy domestic and international travel for department of 5.

Affiliations

  • Society of Human Resource Management
  • American Medical Informatics Association
  • Project Management Institute
  • Certified Professional Secretary (CPS) – IAAP
  • International Virtual Assistants Association (IVAA)
  • Member of the National Association of Small Business Office Managers
  • Affiliate Member at the Office Professionals Network
  • International Association of Administrative Professionals
  • Business and Professional Women’s Foundation (BPW)
  • Executive Support Professionals Association

Certifications

  • Certified Paralegal by the National Association of Legal Assistants (NALA)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Standard, Microsoft Office Specialist: Certificate
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified: Power Platform Fundamentals
  • Association for Project Management (APM)
  • Advanced Document Management Certification by Northwind
  • Professional in Human Resources (PHR)
  • Certified in the Governance of Enterprise IT (CGEIT)

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