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Skills

  • Team management
  • RFI Scanners
  • CCTV
  • Cross-functional team leadership
  • Invoice generation
  • Relationship development
  • Customer service
  • Problem resolution
  • Inventory control and accuracy
  • Database documentation

Work Experiences

  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Achieved a 76% increase in productivity across distribution operations.
  • Kept track of the annual freight budget of $15.
  • Tracked inventory, conducted cycle counts and audits, and resolved issues to keep accurate records.
  • Champion Lean Six Sigma methodologies within the distribution process, identifying and eliminating waste to cut down operational lead times by 41%.
  • Learned performance reporting and strategic planning to help with office needs.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Boosted space utilization by 18%.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Adjusted workflows to achieve a 15% increase in productivity.

Summaries

  • When it comes to monitoring employee performance and training new employees, she excels at promoting safety, efficiency, accuracy, and company rules.
  • Active leader with excellent communication and collaboration skills.
  • Strong technical skills and experience in client relations.
  • Ability to recognize category issues and integrate standard solutions to achieve initiative.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Personable communicator with a track record of providing useful and constructive metric employee evaluations in order to boost efficiency and boost employee morale.
  • Results-oriented Transportation professional with strategic planning, process improvement, and strategic planning strengths.
  • Procedure, metric, and system are all available.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Strategic thinker with expertise in performance reporting.

Accomplishments

  • Developed and implemented a highly efficient cross-docking procedure that reduced total product handling time by 8 hours per shipment.
  • Increased warehouse space utilization efficiency by redesigning layout and storage solutions, cutting wasted space by 64%, enabling seamless stock rotation.
  • Created a customized training program for warehouse staff, resulting in 67% decrease in order packing discrepancies and increased accuracy.
  • Drove a workplace safety initiative using Lean principles, resulting in a 68% reduction in incident rates within a 7-month span.
  • Led the successful implementation of a new inventory management system which improved stock accuracy by 22% and reduced order errors by 52%.
  • Designed and executed a continuous improvement program across multiple warehouses, increasing overall logistics performance by 81%.
  • Trained and mentored a team of 4 warehouse operators on Lean Six Sigma principles, resulting in a 16% improvement in employee efficiency.
  • Implemented Lean strategies to decrease fulfillment cycle times by 10%, achieving higher productivity within the same labor hours.
  • Developed a reverse logistics process that streamlined returns handling, decreasing process cycle time by 3 days and saving 2.
  • Worked with external logistics partners to reduce shipping delays by 74% through improved scheduling and route optimization techniques.

Affiliations

  • Founder, Regional Operations Leadership Forum Raleigh 2018
  • Member, Council of Supply Chain Management Professionals (CSCMP), 2024 - Present
  • Affiliate, The Institute for Supply Management (ISM) - 2024 - Present
  • Contributor, Journal of Distribution and Supply Chain Management 2015 - Published Article
  • Member, NAW national logistics task force 2015
  • Member, International Warehouse Logistics Association (IWLA) 2021
  • Affiliate, American Production and Inventory Control Society (APICS) - Certified in Planning and Inventory Management (CPIM) 2020
  • Member, Global Freight and Distribution Association (GF&D Association) 2015
  • Member, Association for Operations Management (APICS) - 2016 - PMP
  • Network Member, Supply Chain Optimization Society 2019

Certifications

  • CompTIA Security+
  • Warehouse Management System (WMS) Certification - program
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Strategy and Performance Management (CSPM) - International Association for Strategy Professionals (IASP)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • CompTIA A+ Technician
  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • Certified Professional Logistician (CPL) - SOLE The International Society of Logistics
  • Certified Forklift Operator - initiative, in compliance with OSHA

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