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Skills

  • Inventory management
  • Handling multi-location responsibilities
  • Team management
  • Machine functionality monitoring
  • Budgets
  • First Aid/CPR
  • Hospital operations
  • Adaptability to fast-paced environments
  • Emergency equipment troubleshooting
  • Cost-saving strategies

Work Experiences

  • Assisted in the selection and testing of new vending technologies, helping pilot Microsoft Excel machines in Columbus.
  • Washed, peeled, cut, and measured the ingredients for the recipe.
  • Achieved a 75% reduction in revenue loss.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Maintained effective supply levels by counting, monitoring, and reordering food and dry goods.
  • Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use.
  • Kept the food preparation areas clean, sanitized, and well-organized.
  • Collaborated with team to install Workday vending machines in new locations, increasing market presence by 84%.
  • Achieved a 50% increase in sales.
  • Collaborated with suppliers to optimize product delivery schedules, ensuring 18% out-of-stock reduction.

Summaries

  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at strategic planning and budget management.
  • Food Service expert with 10 years of experience in the service industry.
  • Adjusted stock based on product trends.
  • Customer-focused Vending Attendant committed to ensuring uptime and product availability. Delivered high levels of service across 2 vending machines, increasing overall customer retention by 61%.
  • Cross-functional collaboration and performance reporting are precise and quick at preparing ingredients.
  • Vending Attendant with 17 years of service industry experience.
  • Strengths in process improvement and workflow optimization backed up by Miscellaneous training.
  • Within Miscellaneous, senior Vending Attendant and outstanding performer in team leadership and vendor management.
  • Accomplished Vending Attendant.
  • Consistently maintained a customer satisfaction rating of 82%.

Accomplishments

  • Consistently restocked vending machines to maintain 2% product availability, leading to increased consumer satisfaction and reduced out-of-stock complaints.
  • Collaborated with team of 4 in the development of framework.
  • Collaborated with sales and marketing teams to introduce new products into the vending mix, resulting in increased client interest and higher sales volume.
  • Balanced cash and credit card sales from vending machines daily, resulting in accurate financial reports and minimizing discrepancies to under 57% per day.
  • Supported compliance efforts by ensuring machines adhered to ADA and other local regulatory requirements, avoiding fines and ensuring accessibility for all users.
  • Performed preventative maintenance on vending machines, reducing downtime by 84% and lowering unscheduled repair incidences.
  • Optimized machine layout for prime-selling product placement, leading to increased visibility and driving up sales by 27%.
  • Monitored sales trends and made product recommendations which led to QuickBooks becoming the top-seller across 2 locations.
  • Analyzed machine sales data to forecast and adjust stock levels in low-performing locations, driving efficiency and reducing spoilage by 56%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Trade Show Participant – Vending Expo 2023
  • Automated Retail Technology Innovators
  • Member, Society of Service Engineers
  • Vending Industry Products & Services Certification
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Small Business Vending License Holder, Seattle
  • American Medical Informatics Association
  • Technician Certification – Electro-Mechanical Maintenance

Certifications

  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Project Management Professional (PMP)
  • CAA Certified Aero Dispensing Vending Operator 2015 – Brightline
  • Certified Route Manager 2016 – Lakeside Partners
  • Salesforce
  • Certified Mobile Inventory Management Software Salesforce – Meridian
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Certified Food Protection Manager 2023 – Arizona

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