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Skills

  • Basic electrical troubleshooting
  • Project organization
  • Patient care
  • New product promotion
  • Regulatory compliance
  • Supervision
  • Collaborative team installation
  • Cost-saving strategies
  • Preventive maintenance scheduling
  • ServSafe

Work Experiences

  • Achieved a 75% reduction in revenue loss.
  • Collaborated with suppliers.
  • Balanced multiple routes and service schedules without disrupting operational uptime for 2 machines in Phoenix.
  • Assisted in the development of new promotional campaigns for select products, contributing to an 55% increase in annual revenue.
  • Conducted cash collections from vending machines and reconciled accounts with a 27% accuracy rate.
  • Adjusted stock levels to meet customer preferences.
  • Balanced multiple routes and service schedules.
  • Avoided service complaints.
  • Achieved a 16% increase in high-margin items.
  • Assisted wait staff and other members of the team in completing tasks.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Vending Attendant with 11 years of successful risk assessment and vendor management experience.
  • Contributed to corporate safety goals.
  • Analytical Vending Attendant with strong skills in route and time management. Implemented route optimization strategies, reducing service time by 71% per vending location.
  • Achieved a 74% revenue increase across target locations.
  • Achieved a 72% accounting accuracy rate.
  • Awarded Innovation Award for superior service.
  • Customer-focused Vending Attendant committed to ensuring uptime and product availability. Delivered high levels of service across 2 vending machines, increasing overall customer retention by 61%.
  • Food service team member with extensive Vending Attendant experience in procedure environments.
  • Customer-focused Vending Attendant.

Accomplishments

  • Addressed and resolved machine coin acceptance issues, reducing customer complaints by 34% over 2021.
  • Performed preventative maintenance on vending machines, reducing downtime by 84% and lowering unscheduled repair incidences.
  • Documented and resolved procedure which led to process.
  • Collaborated with team of 4 in the development of framework.
  • Regularly communicated with vendors and suppliers to ensure timely deliveries of stock, ensuring no out-of-stock occurrences across 15 machines.
  • Assisted in the creation of promotional campaigns, which resulted in an annual revenue uplift of 71% through increased product visibility.
  • Reduced theft and fraud incidents by implementing secure vending machine protocols, leading to a 55% drop in overall losses attributable to tampering.
  • Consistently restocked vending machines to maintain 2% product availability, leading to increased consumer satisfaction and reduced out-of-stock complaints.
  • Performed detailed failure diagnostics on malfunctional vending units, accelerating repair time and reducing overall downtime by several months.
  • Successfully managed product inventory and restocking for 7 routes, maintaining a 32% replenishment accuracy rate in Raleigh.

Affiliations

  • Institute of Food Technologists (IFT)
  • Technician Certification – Electro-Mechanical Maintenance
  • International Council of Nurses
  • Freemason
  • Toastmasters
  • Completion of a Food Hygiene and Safety Certification
  • Vending Equipment Installation Specialist
  • Retail Merchandising & Marketing Association (RMA)
  • Vending Industry Products & Services Certification
  • Vendor Managed Inventory Professionals Network

Certifications

  • Certified Food Safety Professional – Arizona
  • Advanced Route Optimization Certification 2021 – Ironclad Systems
  • Certified in Logistics, Transportation, and Distribution (CLTD) - Lakeside Partners
  • Salesforce
  • Food Handler Certification – Massachusetts
  • First Aid/CPR Certified
  • CompTIA Security+
  • Certified Cash Handling and Reconciliation 2019 – Brightline
  • Certified Vending Technician 2024 – Summit Group
  • OSHA 30-Hour Certification - General Industry Safety

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