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Skills

  • Campaign performance tracking
  • Analytical problem solver
  • Goals and performance
  • Order management
  • Sales presentations
  • Database management
  • Strategic account development
  • Account management
  • National accounts management
  • Budget and financial reconciliation

Work Experiences

  • Achieved 54% growth in web traffic.
  • Educated customers about promotions to increase sales.
  • Adjusted product offerings.
  • Achieved a 71% increase in add-on sales.
  • 10 employees promoted to leadership roles.
  • Inspired employees to succeed and identified areas for improvement, resulting in a 17% increase in efficiency.
  • Individual employees were assigned jobs based on their previous training, current abilities, and general knowledge.
  • Assumed responsibility for overseeing large accounts, ensuring key clients remained satisfied with a retention rate of 63%.
  • Boosted revenue by $9.
  • Successfully introduced new product lines that resulted in a 4% increase in annual profits.

Summaries

  • Astute Interim Sales Supervisor who is dedicated to providing excellent customer service and assistance.
  • Discussing sales performance, maintaining accountability, and recognizing excellent performance were all successful ways to engage with employees.
  • Achieved a 38% increase in sales.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Loss prevention, recordkeeping, and team leadership are all skills she possesses.
  • Client-facing professional with a positive attitude and expertise in stakeholder engagement and cross-functional collaboration.
  • Boosted regional market share by 24%.
  • Supporting staff in handling service issues and customer communications in order to maintain service standards.
  • Within Miscellaneous, senior Interim Sales Supervisor and outstanding performer in project management and performance reporting.
  • Achieved 34% growth across diverse markets.

Accomplishments

  • Steered cross-selling initiatives that expanded average order value by 28% across ServiceNow categories, adding $2 to quarterly sales.
  • Managed scheduling, payroll, and staffing for a department of 8 sales associates while maintaining consistent performance above target KPIs.
  • Spearheaded monthly strategy meetings that united sales, marketing, and product teams, driving a 20% increase in team cross-functional alignment.
  • Negotiated high-value deals worth $11 in the Miscellaneous, contributing 23% to company annual revenue.
  • Developed and maintained a rolling forecast model for the team, enabling proactive adjustments and raising revenue by $13 in two years.
  • Developed highly-targeted regional event strategy, increasing lead volumes by 85% and revenue by $4 within three years.
  • Trained 2 of new hires in sales methodologies, achieving program completion within three years.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 2 in the development of procedure.
  • Orchestrated customer feedback sessions resulting in modifications to product offerings that boosted satisfaction ratings by 30%.

Affiliations

  • Executive Education in Leadership and Sales Strategy from category
  • Project Management Institute (PMI)
  • Accredited Sales and Leadership Training from SAP
  • Google Analytics Certified Professional (2021)
  • National Association of Social Workers
  • National Retail Federation (NRF)
  • Toastmasters
  • Customer Experience Professionals Association (CXPA)
  • HubSpot User Group (HUG) - Sales Performance Focus
  • Professional Association for Customer Engagement (PACE)

Certifications

  • Certified Business Development Expert (CBDE) - Ironclad Systems
  • Six Sigma Green Belt Certification - Beacon Labs - 2016
  • Hootsuite Social Media Marketing Certification - method 2020
  • Salesforce Certified Sales Cloud Consultant – Salesforce, 2019
  • Certified Lead Management Professional (CLMP) - Lead Management Association
  • Retail Management Certification – Summit Group
  • Certified Professional in Executive Sales (CPES) - Vantage
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)

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