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Skills

  • Agile transformation leadership
  • Automated delivery pipeline improvement
  • Supervision
  • Customer service
  • Agile Release Train (ART) coordination
  • Business operations
  • JIRA task management
  • Dependency management in Agile
  • Relationship development
  • Continuous Improvement Facilitation

Work Experiences

  • Collaborated with stakeholders.
  • Coached geographically dispersed teams in Agile techniques, improving collaboration and reducing project delay by 47%.
  • Championed a culture of continuous improvement, conducting retrospectives that identified bottlenecks and reduced delivery cycle time by 2 weeks.
  • Conducted value stream mapping exercises with senior management across departments, helping reduce non-value work by 72%.
  • Assisted in the development of Workday roadmap, improving the alignment between business priorities and product delivery by promoting Agile transparency.
  • Collaborated with senior management across departments.
  • Achieved a 83% reduction of waste.
  • Used Adobe Creative Suite to create training for standard employees, resulting in a 7% increase in company retention and productivity.
  • Consistently assisted companies in achieving standard by advising executives on best practices for employee growth and productivity goals.
  • Advised Product Management on delivery approaches.

Summaries

  • Experienced Training Specialist with a track record of success in vendor management instruction spanning 17 years.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on method, system, and standard.
  • Within Miscellaneous, senior Agile Coach and outstanding performer in cross-functional collaboration and performance reporting.
  • Costs were consistently reduced while profits were increased.
  • Supportive Agile Coach with in-depth knowledge of method industry practices and the ability to help initiative companies achieve long-term success.
  • Looking for new professional opportunities that will allow me to advance.
  • Achieved nearly zero post-release critical defects.
  • An outgoing personality with a hands-on, creative approach.
  • Accomplished Agile Coach with over 2 years of experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Trained teams across Austin on Agile methodologies, achieving a 37% increase in project velocity and a more predictable release schedule.
  • Enabled the backend engineering team to adopt Continuous Integration/Continuous Deployment (CI/CD) pipelines, reducing deployment times by 17%.
  • Facilitated leadership workshops to drive top-down Agile adoption, leading to company-wide Agile alignment of standard by 2018.
  • Resolved product issue through consumer testing.
  • Collaborated with department heads to implement Lean principles, resulting in a 47% reduction in project overhead and faster delivery times.
  • Mentored newly appointed Scrum Masters to effectively lead Sprint Planning, Retrospectives, and Backlog Grooming, resulting in reduced sprint cycles by 11 days.
  • Managed stakeholder relationships, ensuring transparent communication between business and technical teams, which decreased misalignment on project goals by 43%.
  • Documented and resolved procedure which led to metric.
  • Designed and implemented Agile coaching programs that increased project delivery speed by 65% and reduced costs by 17 dollars in 6 months.
  • Successfully led a cross-functional initiative to align delivery teams around DevOps practices, decreasing defect resolution time by 63%.

Affiliations

  • Conference Speaker, Agile Leadership Summit 2022
  • Freemason
  • American Marketing Association
  • Contributor, Association for Business Agility
  • Certified Trainer, Kanban University
  • Participant, Global Agile Coaching Circle
  • Society of Human Resource Management
  • Member, International Institute of Business Analysis (IIBA), Agile Extension
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals

Certifications

  • ITIL 4 Foundation Certification from Axelos
  • Agile Certified Practitioner (PMI-ACP) from PMI
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified DevOps Practitioner (CDP) from DevOps Institute
  • Google Certified Professional Cloud Architect
  • Salesforce
  • ServSafe

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