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Skills

  • Expense reduction strategies
  • Budgets
  • Ad-hoc administrative tasks
  • Operational improvement
  • Cross-Department Communication
  • Conflict resolution
  • Office administration
  • Method equipment
  • Bookkeeping
  • Budget Management for Events

Work Experiences

  • Awarded President's Club in recognition of excellent volunteer service and contributions to improving daily administrative operations in 2018.
  • Coordinated catering, locations, and materials.
  • Created presentation slides.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Collected and organized time-sensitive data.
  • Coordinated with attendees across different time zones.
  • Created and distributed agendas, meeting minutes, and action items for weekly staff meetings between 9 departments.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Assisted Student Office Assistant Volunteer with event planning strategies.
  • Composed and edited correspondence.

Summaries

  • Adept at budget tracking and management.
  • Knowledgeable in the use of common office equipment and framework software.
  • Individual with process improvement who is active and well-educated.
  • Accomplished Student Office Assistant Volunteer.
  • Student Office Assistant Volunteer is a multi-talented Student Office Assistant Volunteer who is consistently rewarded for planning and operational improvements.
  • Hands-on professional with team leadership and budget management abilities.
  • Collaborative team player.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Achieved significant cost savings.
  • Strong written and verbal communication skills, as well as proficiency in recordkeeping and process writing, are all assets.

Accomplishments

  • Organized and digitized confidential office documents, streamlining access and reducing physical storage by 76% while maintaining data privacy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Detected and resolved discrepancies in office supply inventory, improving tracking processes and ensuring stock consistency by 63%.
  • Coordinated and completed an inventory audit of office supplies, adhering to a fixed monthly budget of $14, resulting in no stockouts or over-expenditures for 6 consecutive months.
  • Helped process incoming mail and distributed correspondence, increasing office productivity by keeping interdepartmental communication smooth and uninterrupted.
  • Processed 16 office payroll submissions and resolved discrepancies, ensuring employees were paid accurately and on time for two years without issue.
  • Supported student enrollment initiatives by organizing and compiling necessary documentation, increasing enrollment process efficiency by 33% during peak periods.
  • Prepared and organized grant proposals, successfully increasing office funding by $7 over 2017 through precise documentation and timely submissions.
  • Collaborated with team of 5 in the development of system.
  • Produced reports on student feedback using survey data, allowing leadership to make data-driven decisions for improving service areas.

Affiliations

  • Project Management Institute
  • National Collegiate Honor Society
  • National Association of Educational Office Professionals (NAEOP)
  • Toastmasters
  • American Office Professionals Association (AOPA)
  • Society for Human Resource Management (SHRM)
  • Project Management Institute (PMI) - Phoenix
  • American Marketing Association
  • Alpha Lambda Delta National Honor Society
  • National Conference on Student Leadership (NCSL) - 2020

Certifications

  • First Aid/CPR Certified
  • Certified Administrative Expert (CAE)
  • CompTIA A+ Technician
  • Certified Office Management Professional
  • CompTIA IT Fundamentals (ITF+)
  • Certified Public Accountant (CPA)
  • Certified Technology Specialist (CTS)
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional Client Communication Certification

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