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Skills

  • Increased application stability through edge case testing
  • Exploratory testing to find edge cases
  • Risk analysis and mitigation in testing
  • Customer service
  • Mentoring junior testers and sharing best practices
  • Manual test case preparation
  • Presentation skills for test results and findings
  • Organization
  • Budgets
  • Automation knowledge

Work Experiences

  • Decreased bug identification times by 16 hours per sprint.
  • Worked with HubSpot to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Collaborated with the human resources team.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.
  • Contributed to a 85% boost in key performance metrics.
  • Created automated testing scripts for security vulnerabilities, which resulted in identifying 12 potential security threats before launch.
  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Software Testing Interns.
  • Worked effectively with category and process departments on software defects and procedure issues, collaborating closely to develop innovative solutions.
  • Collaborated with the engineering team to implement a framework automation framework, reducing manual testing time by 32%.
  • Planned and created test plans for category projects that used metric and category technologies.

Summaries

  • Collaborated effectively with team members.
  • Committed to optimizing test accuracy and improving overall product quality, recognized for proactive engagement in Agile retrospectives and improving testing efficiency by 43%.
  • Collaborated with Agile teams.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Adept in implementing test automation frameworks.
  • Clear understanding of data analysis and strategic planning as well as vendor management training.
  • Strengths in team leadership and client relations backed up by Computers Hardware training.
  • Software Testing Intern with 7 years of successful process improvement and team leadership experience.
  • Writing and implementing test cases, developing testing plans, and identifying use cases are all examples of background work.
  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.

Accomplishments

  • Executed functional and non-functional test cases for QuickBooks, achieving a 18% reduction in post-production issues.
  • Provided detailed feedback to developers, resulting in the resolution of 3 severe bugs before release.
  • Assisted in defining user stories and acceptance criteria in Agile environment, improving requirement clarity and reducing implementation errors by 77%.
  • Automated UI test scripts ensuring cross-browser compatibility on Tableau, improving user experience consistency across devices.
  • Optimized automated regression test cases using Salesforce, reducing overall testing time by 30% for each release cycle.
  • Conducted smoke and sanity tests in CI/CD environments, reducing the rollout failures by 40%.
  • Minimized application crashes by 65% through rigorous stress testing in pre-launch environments.
  • Created detailed bug reports using initiative, increasing the efficiency of issue resolution by 18 months.
  • Coordinated closely with the Product Owner to clarify business requirements, preventing potential misaligned feature releases.
  • Implemented load testing for high-demand scenarios using Power BI, enabling the system to handle 3% more concurrent users smoothly.

Affiliations

  • OWASP (Open Web Application Security Project)
  • International Association of Software Architects
  • Linux Foundation – Open Source Testing Certifications
  • Rotary International
  • Scrum Alliance – Certified ScrumMaster Group
  • American Marketing Association
  • Software Process Improvement Network (SPIN)
  • National Association of Social Workers
  • International Software Testing Qualifications Board (ISTQB)
  • World Conference for Software Quality (WCSQ)

Certifications

  • Project Management Professional (PMP)
  • Certified Performance Tester (CPT) by CAST
  • Apple Certified Associate (ACA)
  • Certified LoadRunner Specialist
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • HP Application Lifecycle Management (ALM) Certified Professional
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Automation Anywhere Certified Advanced RPA Professional

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