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Skills

  • Proofreading and editing
  • Ability to catch errors
  • First Aid/CPR
  • Client relationship management
  • Supervision
  • MS Office
  • Communications
  • Ad hoc task management
  • Task prioritization
  • Error detection and correction

Work Experiences

  • Oversaw the delivery of system project by metric team, which resulted in system.
  • Achieved minimal turnaround time.
  • Collaborated with medical practitioners.
  • Collaborated with legal teams to transcribe and format sensitive legal documentation with zero confidentiality breaches.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Safeguarded data by performing database backups.
  • Conducted transcription for court hearings.
  • Collaborated with program customers to determine their needs and deliver category service.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Conducted transcription for court hearings and testimonies, adhering to strict procedural deadlines and guidelines.

Summaries

  • Extensive knowledge of converting data from paper to digital formats.
  • Adept at managing high transcription volumes.
  • Aligned outputs with client goals.
  • Transcribing documents and creating spreadsheets and presentations are among her skills.
  • Consistently maintained client-specific formatting.
  • With 12 years of experience, I am an accurate word processor.
  • Consistently met strict deadlines.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dictaphone Typist is a multi-talented Dictaphone Typist who is consistently rewarded for planning and operational improvements.
  • Client-focused Dictaphone Typist proficient in anticipating and meeting specific client formatting needs, developing a reputation for delivering polished, reliable transcriptions.

Accomplishments

  • Utilized QuickBooks to transcribe dictations with 81% accuracy, reducing review times by 4 hours per week.
  • Achieved overall client satisfaction rating of 65% through consistent delivery of high-quality and timely transcription services.
  • Improved team workflows, incorporating cloud-based file sharing, thus decreasing transcription delays related to large file uploads by 3 hours per week.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully managed the transcription of medical dictations, ensuring adherence to HIPAA regulations and maintaining 33% client compliance.
  • Upgraded and trained on category, reducing transcription time by approximately 4%. Key features included advanced proofing and editing tools.
  • Improved transcription accuracy by 15% by introducing advanced audio enhancement techniques in HubSpot.
  • Developed a customized audio enhancement module in Salesforce, resulting in a 83% increase in transcription clarity for multi-speaker dictations.
  • Collaborated with team of 10 in the development of category.
  • Volunteered additional hours to verify and proofread highly technical terminologies in framework transcripts with 85% correction accuracy.

Affiliations

  • National Association of Social Workers
  • Institute of Transcription Services (ITS)
  • Chartered Institute of Linguists (CIOL)
  • Association of Legal Administrators (ALA)
  • Association of Professional Speechwriters and Transcribers (APST)
  • Healthcare Documentation Specialists Organization (HDSO)
  • Voice and Dictation Transcription Professionals Network (VDTPN)
  • Speech to Text Reporting Professionals (STTRP)
  • Certified Healthcare Documentation Specialists Board (CHDSB)
  • American Transcription Association (ATA)

Certifications

  • Certified Paralegal (CP) – National Association of Legal Assistants
  • Certified Medical Language Specialist (CMLS) Ironclad Systems
  • Audio Transcription Certification – International Association of Professional Transcribers and Captioners (IAPTC)
  • Google Certified Professional Cloud Architect
  • ServSafe
  • First Aid/CPR Certified
  • Medical Transcription Certification (CMT) from the Association for Healthcare Documentation Integrity
  • Court Reporter Certification (CRC) – National Court Reporters Association
  • Professional Legal Secretary (PLS) – NALS
  • General Transcription Certification (GTC) from Ironclad Systems

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