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Skills

  • 3 WPM typing speed
  • AP/AR proficiency
  • Sage 50 US
  • Customer and client relations
  • Office administration
  • Business Administration
  • Database administration
  • Human resource laws
  • Credit and collections
  • Administrative support

Work Experiences

  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Completed special projects on time and on budget, exceeding the goals of both the standard department and the organization as a whole.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Created a new data management system that reduced data retrieval time by 9%.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Achieved a 50% improvement in budget adherence.
  • Wrote business documents such as system, program, and initiative that were clear and professional.
  • Used ServiceNow to write a variety of letters, reports, and other documents.

Summaries

  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 9 years of service.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 4-person team.
  • Prepared to bring 4 years of experience to Meridian and take on a new and challenging role.
  • Accounting Secretary who is motivated and has a good understanding of standard processes, customer relations, and multi-line phone systems.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Accounting Secretary is an attentive and personable administrative support professional with 9 years of experience in fast-paced office environments.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • With 4 years of experience as Accounting Secretary in Phoenix, I am organized and hardworking.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Accounting Secretary delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.

Accomplishments

  • Played a key role in solving complex billing disputes, successfully recovering $16 in underreported revenue.
  • Processed payroll for 9 employees with 100% accuracy, ensuring timely payments and compliance with state and federal regulations.
  • Managed the office petty cash funds, maintaining 100% accountability and accuracy.
  • Enhanced communications between accounting, project management, and procurement teams, resulting in faster resolution of procurement issues.
  • Facilitated real-time updates on accounts receivable, reducing aged receivables by 23% within 6 months.
  • Effectively managed reconciliation of 4 clients’ bank statements monthly, achieving 30% reduction in discrepancies.
  • Successfully coordinated the transition to a new payroll system (e.g., QuickBooks), reducing payroll processing time by 78%.
  • Prepared financial documents and reports, including profit and loss statements, improving clarity and transparency for upper management.
  • Maintained accurate and complete vendor records, ensuring consistent, clean audit trails for all vendors.
  • Created and maintained spreadsheets using Excel to track payroll deductions, overtime, and tax contributions for 15 employees.

Affiliations

  • Accounting and Financial Women's Alliance (AFWA)
  • Certified Accounts Payable Manager ITIL
  • State Society for Accounting Professionals Illinois
  • Project Management Institute
  • Association of Executive and Administrative Professionals (AEAP)
  • Institute of Internal Auditors (IIA)
  • Jaycees
  • National Association of Secretaries and Administrative Assistants (NASA)
  • Society of Corporate Secretaries and Governance Professionals
  • National Association of Professional Women (NAPW)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Accounts Payable Professional (CAPP)
  • Certified Financial Administrative Professional (CFAP)
  • Accounting Specialist Certificate – Ironclad Systems
  • Certified Bookkeeper (CB) – American Institute of Professional Bookkeepers (AIPB)
  • ServSafe
  • Certified Management Accountant (CMA)
  • Certified Public Accountant
  • Fundamentals of Auditing Brightline
  • MBA with Finance Concentration – metric

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