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Skills

  • Event Budget Management
  • Educationally themed event elements
  • Children’s entertainment skills (e.g., magic, storytelling)
  • First Aid/CPR
  • Process improvement
  • Customer Relationship Management (CRM)
  • Project organization
  • Regulatory compliance
  • Schedule management
  • Efficient guest registration processes

Work Experiences

  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
  • Achieved 28% on-time execution.
  • Ran errands for customers, including grocery shopping and other essentials.
  • Collaborated with local influencers.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Oversaw a wide range of services, including pet care, phone screening, shopping, and bill payment, in order to give clients more time with their families.
  • Consistently achieved 37% attendance capacity for events due to strategic partnerships with Raleigh venues and local influencers.
  • Achieved a 29% reduction in last-minute changes.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Contributed to a collaborative environment with entertainment staff and coordinators, resulting in smooth transitions between activities.

Summaries

  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Excellent interpersonal and communication skills.
  • Highly organized when it comes to completing multiple tasks at the same time.
  • Ensured that the stock room was well-stocked.
  • Multitasking expert with expertise in Tableau and correspondence management.
  • Experienced non-medical care provider with 12 years of in-home care experience.
  • With excellent communication skills, he is extremely personable.
  • Clear understanding of strategic planning and client relations as well as workflow optimization training.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • Children's Party Host is a responsible Children's Party Host who is certified in CPA and has a 9-year career in healthcare.

Accomplishments

  • Successfully managed multiple parties per shift, ensuring smooth transitions between events and maintaining client satisfaction ratings of 79% or higher.
  • Organized and led group games in a fast-paced environment, maintaining child participation levels throughout three years of each event.
  • Developed a systematic customer feedback loop, which contributed to a 45% improvement in customer retention.
  • Integrated storytelling into party themes, enhancing guest experiences and contributing to an overall sales increase of 47%.
  • Documented and resolved procedure which led to process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented new activities that increased child engagement and parental recommendation rates by 54%.
  • Safely managed age-appropriate entertainment for diverse groups of children, ensuring a 100% incident-free record in 2024.
  • Enhanced party aesthetics with creative balloon and table decoration designs, resulting in higher client feedback ratings.
  • Created personalized party experiences by closely collaborating with clients, resulting in referrals that generated 7 new bookings in framework.

Affiliations

  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Children's Event Planning Professionals (CEPP)
  • Association of Family Entertainment Centers (AFEC)
  • Freemason
  • International Association of Administrative Professionals
  • Kid's Entertainment Experience Association (KEEA)
  • Lions Club
  • Local Small Business Association Phoenix
  • American Camp Association (ACA)

Certifications

  • Bystander Intervention and Conflict Resolution Certification (Vantage, 2019)
  • Interactive Play and Learning Facilitator Certification by Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Child and Event Safety Officer Cedar Works 2021
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Children's Planner by Event Planning Association (Portland, 2019)
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)

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