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Skills

  • AP/AR proficiency
  • Office administration
  • Human resource laws
  • Bookkeeping
  • Team collaboration and leadership
  • Document conversion
  • 12 WPM typing speed
  • Contract negotiation
  • Presentation design
  • Executive presentations

Work Experiences

  • Created new filing and organizational procedures that helped the company save $10 per two years in labor costs.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including New Business Assistants and clients.
  • Took up to 9 calls per 18 months and quickly redirected them.
  • Directed phone calls, guests, and mail to the appropriate staff members.
  • Conducted research in order to collect and record program information.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 14% reduction in the company's travel expenses.
  • Created a new data management system that reduced data retrieval time by 11%.
  • Wrote business documents such as method, framework, and process that were clear and professional.

Summaries

  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • New Business Assistant with 17 years of experience assisting with initiative program coordination and implementation.
  • Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Workday expert with exceptional performance reporting and typing abilities.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Workflow optimization and data analysis are examples of areas of expertise.
  • Dedicated to keeping track of program data, creating method reports, and client relations.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as category and standard.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed and presented proposals to clients, securing contracts worth a total of $3.
  • Exceeded quarterly new business targets by 38% through data-driven prospecting and outreach efforts.
  • Constructed a funding proposal for a new business line and successfully secured $4 in investment.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with marketing in the design and execution of promotional campaigns that led to 54% growth in inbound requests.
  • Enhanced new client onboarding processes that improved time-to-service by 13 days.
  • Trained and mentored a team of 11 in sales techniques, resulting in a 64% increase in overall team performance.
  • Created sales reports that identified high-priority leads, driving a 43% increase in weekly closed deals.
  • Managed the planning and execution of corporate events, generating an additional $12 in new business opportunities.

Affiliations

  • International Society for New Business Development (ISNBD)
  • Association of Business Development Professionals (ABDP)
  • Society of Women Engineers
  • Lions Club
  • Business Relationship Management Institute (BRMI)
  • Leadership and Development Club metric
  • American Society of Safety Professionals
  • Society for Marketing Professional Services (SMPS)
  • Global Business Development Experts (GBDE)
  • Corporate Strategy and Business Development Association (CSBDA)

Certifications

  • CompTIA Security+
  • Sales Development Representative Certification program
  • Google Certified Professional Cloud Architect
  • Cross-Functional Team Leadership Certification metric
  • HubSpot Content Marketing Certification
  • Microsoft Office Specialist (MOS) - Word, Excel, PowerPoint
  • Salesforce Certified Administrator
  • Facebook Blueprint Certification
  • Google Analytics Individual Qualification (GAIQ)
  • SHRM Senior Certified Professional (SHRM-SCP)

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