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Skills

  • MS Office
  • Workshop coordination
  • Kaizen and 5S training
  • Collaboration with HR for employee retention
  • Continuous improvement methodologies
  • Training material development
  • Multilingual training delivery (e.g., Mandarin)
  • Communications
  • Business operations
  • Project implementation

Work Experiences

  • Achieved Innovation Award for outstanding safety performance.
  • Achieved improvement over 2015.
  • Boosted space utilization by 33%.
  • Achieved 50% improvement in employee learning outcomes.
  • Achieved results within 8 quarters.
  • Achieved certification within 13 weeks.
  • Kept a detailed record of employee training and evaluated it as needed.
  • Effectively communicated with participants, providing both positive and constructive feedback in a clear and fair manner.
  • Motivated employees to exceed productivity targets by emphasizing rewards for good work.
  • Evaluated participant engagement and adapted training modules to help the group stay on track.

Summaries

  • Highly organized coordinator of training goals for large groups of employees with varying levels of seniority.
  • Achieved measurable improvements in on-the-job results.
  • An outgoing personality with a hands-on, creative approach.
  • With extensive knowledge of ServiceNow use and method industry procedures, he is an expert in initiative and program training.
  • Known for workflow optimization and a goal-oriented mindset.
  • Costs were consistently reduced while profits were increased.
  • Accomplished this within 2016.
  • A thorough warehouse assessor must be adaptable when creating lesson plans and educational sessions.
  • Achieved 22% improvement in stock control.
  • Achieved a 31% reduction in accident rates.

Accomplishments

  • Drove efforts in employee certification on Tableau, reducing regulatory compliance issues by 54%.
  • Tailored personalized performance improvement plans for underperforming employees, resulting in a 18% performance boost within 18 months.
  • Enhanced warehouse safety training standards, earning recognition from Northwind, and reducing incidents by 34% over 14 months.
  • Introduced lean training principles, directly contributing to the reduction of waste in warehouse operations by 72%.
  • Standardized training protocol across 13 different departments, increasing consistent adherence to operational procedures by 83%.
  • Led training sessions on procedure implementation, leading to a decrease in order fulfillment time by 77%.
  • Coached warehouse staff on performing cycle counts efficiently, decreasing inventory discrepancies by 15%
  • Reduced employee turnover by 71% through creating a mentorship program, ensuring new hires were properly onboarded and had continuous support.
  • Established a consistent and structured training schedule that increased training completion rate by 15% over 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Warehousing and Material Handling (NAWMH)
  • Lions Club
  • Professional Development Certifications in Supply Chain from initiative
  • Freemason
  • Association of Information Technology Professionals
  • International Council of Nurses
  • American Society of Safety Professionals (ASSP)
  • Certified Professional Logistics Specialist (CPLS)
  • Certified Trainer in Warehouse Safety by OSHA
  • Jaycees

Certifications

  • Certified Automated Inventory Control Professional (CAICP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Certified in Logistics, Transportation and Distribution (CLTD) by APICS
  • Certified Supply Chain Professional (CSCP) by APICS
  • ServSafe
  • Train-the-Trainer Certification by Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Forklift Trainer Certification by Lakeside Partners

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