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Skills

  • Customer satisfaction
  • CPR certified
  • Process improvement
  • 3PL knowledge
  • Ocean exports
  • Rail transportation
  • Customer service-oriented
  • Automotive logistics and procedures
  • APICS Certified Supply Chain Professional
  • Assembly protocols

Work Experiences

  • Made a decision.
  • Kept track of department performance data in order to spot and avoid potential problems.
  • Preventive maintenance was performed to maintain optimal productivity and extend the life of equipment by 11 years.
  • Analyzed and redesigned systems to support customer service and operational objectives.
  • Participated in all company-sponsored training sessions in order to improve vendor management and gain the knowledge required to operate process machine.
  • Calibrated machines to ensure that required productivity levels and quality standards were met.
  • Forecasted manpower requirements based on daily workload and company goals.
  • Solved
  • Kept an eye on the machinery in operation to spot any problems and correct them or report more serious issues.
  • Was responsible for operating powered lift trucks, floor sweepers, pallet jacks, and forklifts in a safe and incident-free manner.

Summaries

  • To avoid delays, effective at keeping areas clean and neat.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Capable of taking on any task and completing it to a high standard.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a system position with a forward-thinking organization.
  • Focused on customer service
  • Product Handler who is well-versed in DOT, IATA, ICAO, and IMDG regulations.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Product Handler is articulate and driven to succeed.

Accomplishments

  • Collaborated with team of 12 in the development of standard.
  • Worked with management to refine shipping protocols, reducing shipping turnaround time by 49% and increasing customer satisfaction.
  • Developed a cross-training program for product handlers, which decreased training times by 62% and increased team efficiency.
  • Developed a return-processing framework that cut processing times by 16 days.
  • Created and maintained metrics dashboards for inventory movement, resulting in 17% better insights for decision-making.
  • Implemented a quality control system for fragile items, reducing damage claims by $188,000 annually.
  • Developed and enforced new labeling standards for high-value items, significantly mitigating misplacement incidents.
  • Implemented storage reorganization that freed up 18 square feet of space, allowing enhanced SKU visibility and simplified picking procedures.
  • Directly contributed to Ironclad Systems achieving a 24% year-over-year reduction in overall product damage and loss.
  • Managed daily operations in receiving and restocking areas, ensuring adherence to time-sensitive deadlines and reducing shipping errors.

Affiliations

  • National Institute for Packaging and Handling Technology (NIPHT)
  • Ongoing Education in Supply Chain Optimization at category
  • International Warehouse Logistics Association (IWLA)
  • National Safety Council Membership - Warehousing Chapter
  • Lions Club
  • National Association of Warehouse and Distribution Professionals
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • Toastmasters
  • Certified in Inventory and Warehouse Management (CIWM)

Certifications

  • Certified Hazardous Materials Handler (CHMM)
  • Warehouse Safety and Health Standards (WSHS) Compliance Training
  • Warehouse Inventory Software Certification for Jira
  • Certified Business Analysis Professional (CBAP)
  • Certified Pallet Jack Operator (CPJO)
  • Material Handling Equipment Safety Certification
  • First Aid, CPR, and AED Certification from American Red Cross
  • OSHA 30-Hour General Industry Certification
  • Certified Supply Chain Professional (CSCP) from metric
  • Certified Protection Officer (CPO)

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