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Skills

  • Nonlethal force apprehension
  • Behavioral intervention specialist
  • First Aid training (2018)
  • Great judgment
  • Excellent time management
  • ATM Tech training (2019)
  • Customer satisfaction
  • Search and seizure
  • Windows Vista
  • Customer needs assessment

Work Experiences

  • Got better.
  • Gave expert testimony in court to support 11 criminal cases per 6 months.
  • Communicated with supervisors about any issues that arose while on duty.
  • Used X-ray machines and hand-wands to operate screening equipment.
  • Raised the stakes.
  • Established
  • Protected priceless and irreplaceable documents from terrorism and sabotage threats.
  • Kept track of everything.
  • Coordinated with onsite managers, liaison officers, and other outside agencies concerning safety and preventive maintenance.
  • Oversaw and managed the detective unit, as well as developing procedures for preserving evidence and property.

Summaries

  • Police Captain with 10 years of successful workflow optimization and data analysis experience.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Approaches all cases with a calm demeanor and a focus on safety procedures.
  • Standard and framework are examples of abilities.
  • Police Captain is articulate and driven to succeed.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Articulate
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Over 3 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Determined sales and marketing professional with 16 years of experience in metric industry.

Accomplishments

  • Resolved product issue through consumer testing.
  • Managed 6-personnel response to public protests, ensuring safety, maintaining order, and preventing property damage with zero arrests.
  • Coordinated the security of high-profile city events involving over 6 officers, successfully managing crowd control and eliminating security breaches.
  • Developed metrics-driven performance appraisal systems that improved officer effectiveness and increased compliance across the team by 31%.
  • Led departmental reorganization, streamlining operations and reducing overhead costs by 38% over 6 months.
  • Enhanced departmental transparency by rolling out new public insight initiatives, increasing community engagement by 28% in 2016.
  • Designed and led emergency response drills, increasing the department’s preparedness for natural disasters and critical incidents by 72%.
  • Increased sales 10% over 18 months.
  • Implemented technology upgrades, including the integration of Workday, improving arrest report accuracy by 46%.
  • Documented and resolved initiative which led to method.

Affiliations

  • National Association of Social Workers
  • National Sheriffs' Association (NSA)
  • FBI National Academy Associates (FBINAA)
  • Society of Human Resource Management
  • International Association of Chiefs of Police (IACP)
  • Homeland Security Emergency Communications Working Group
  • Toastmasters
  • National Organization of Black Law Enforcement Executives (NOBLE)
  • Police Executive Research Forum (PERF)
  • National Law Enforcement Officers Memorial Fund Supporter

Certifications

  • Basic SWAT Certification – National Tactical Officers Association (NTOA)
  • CompTIA Security+
  • Data-Driven Approaches to Crime and Traffic Safety (DDACTS) – National Highway Traffic Safety Administration
  • Certified Public Manager (CPM) – Lakeside Partners
  • Department of Homeland Security's Incident Command System (ICS) Certification
  • Project Management Professional (PMP)
  • Salesforce
  • Executive Fire Officer Certification – U.S. Fire Administration, National Fire Academy
  • Institute for Law Enforcement Administration's School of Executive Leadership
  • Diploma in Police Leadership and Management – framework

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