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Skills

  • Customer service
  • Cost-saving initiatives
  • Budgets
  • Communications
  • First Aid/CPR
  • Cross-department collaboration
  • MS Office
  • Error Reduction Strategies
  • Supply chain optimization
  • Project Completion Management

Work Experiences

  • Was in charge of the dining room, the outdoor recreation area, the vocational shop, and the inmate housing unit.
  • Achieved reduction over the past year.
  • Achieved 52% retention improvement.
  • Double-checked all book-ins and discharges, ensuring that all charges had paperwork and that all discharges had discharge orders.
  • Achieved 46% compliance with legal standards.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with program customers to determine their needs and deliver procedure service.
  • Oversaw the delivery of procedure project by program team, which resulted in system.
  • Applied effective communication skills.
  • Coordinated high-profile inmate transfers.

Summaries

  • Achieved 16 consecutive compliance ratings.
  • Strengths in process improvement and project management backed up by Miscellaneous training.
  • Certified Detention Supervisor.
  • Defensive tactics and firearms training.
  • With extensive weapons training, he is focused and detail-oriented.
  • Budget-conscious leader.
  • Committed to workforce retention and development.
  • Exceptional at maintaining a constant state of high alert and managing security risks.
  • Achieved 31% improvement in staff response to high-risk incidents.
  • Achieved results over one year.

Accomplishments

  • Developed a comprehensive reporting structure for all incidents, boosting transparency and reducing escalation times by 35%.
  • Developed a job-shadowing program, resulting in a 74% increase in workforce retention and a reduction in new hire turnover.
  • Established a weekly training schedule for crisis management, increasing overall team preparedness and reducing time-to-response in incidents by 31%.
  • Maintained consistent adherence to security protocols, leading to 7 consecutive months without any major incidents or security breaches.
  • Led the implementation of a new grievance resolution program, reducing inmate grievances by 35% over several months.
  • Redesigned shift scheduling process, reducing overtime by 21% and improving staff efficiency by balancing workloads equally.
  • Mentored and trained 7 new hires on emergency response and crisis management procedures, ensuring team readiness and reducing response time by 17%.
  • Spearheaded an initiative to create partnerships with local rehabilitation organizations, leading to a 34% rise in successful re-entry programs for inmates.
  • Collaborated with external consultants to ensure the facility’s compliance with all local, state, and federal regulations, achieving 30% compliance within one year.
  • Implemented revised lockdown protocols, reducing security breaches by 16% over the course of 14 months.

Affiliations

  • National Organization for Victim Assistance (NOVA)
  • National Sheriffs' Association (NSA)
  • American Correctional Association (ACA)
  • International Association of Chiefs of Police (IACP)
  • Law Enforcement Executive Development Association (LEEDA)
  • Association of Information Technology Professionals
  • Project Management Institute
  • Prison Rape Elimination Act (PREA) Specialist Certification
  • Lions Club
  • American Marketing Association

Certifications

  • Advanced Defensive Tactics Instructor Certification
  • Certified Supervisor Development Program - system
  • ServSafe
  • Certified Correctional Health Professional (CCHP) – 2024
  • Certified Hostage Negotiator - system
  • Certified Jail Manager (CJM) - American Jail Association
  • Critical Incident Response Certification
  • Certified Mental Health First Aider - 2018
  • Emergency Response Team Certification - 2019
  • Advanced Management Training Certification in Corrections - program

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