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Skills

  • AI and machine learning in routing
  • Custom routing model development
  • Cross-functional team leadership
  • Contract development and management
  • Dynamic route planning
  • Business operations
  • First Aid/CPR
  • Relationship development
  • Data-driven decision making
  • Efficiency in route scheduling

Work Experiences

  • Entered customer data into the Power BI system, ensuring that financial and personal information was kept safe.
  • Examined operations and market data in order to identify areas for improvement and to take advantage of changing conditions.
  • Created one year schedules for Routing Managers to ensure that every shift was well-staffed during holidays and busy periods.
  • Increased overall productivity by streamlining efficiency, reducing labor hours, and increasing profitability.
  • Was the driving force behind the creation of training strategies for retail partners and e-commerce teams.
  • Coordinated and improved delivery of $13 of Salesforce in one year through improved.
  • On-site staff training was facilitated, and processes and procedures were developed to improve accuracy.
  • Reviewed employee performance and provided constructive feedback to help them improve their weaknesses every the past year.
  • Spearheaded the reorganization of various departments in order to increase productivity.
  • Supervised metric department with over 9 employees and $17 procedure budget.

Summaries

  • Routing Manager with vendor management and workflow optimization abilities.
  • Customer-focused leader looking for a position as an assistant or operations manager.
  • Routing Manager and team leader with 10 years of experience in process settings.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Strong technical skills and experience in team leadership.
  • Employee engagement, customer relationship management (CRM), time management, and conflict resolution are among the skillsets of this meticulous team builder.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Routing Manager.
  • Results-oriented Miscellaneous professional with data analysis, project management, and process improvement strengths.
  • Mentor who is adept at motivating and challenging team members to meet and exceed company goals.
  • Strategic thinker with expertise in cross-functional collaboration.

Accomplishments

  • Coordinated fleet restructuring efforts, which enhanced vehicle utilization rates by 19%, ultimately leading to a 62% decrease in operational overhead.
  • Reduced downtime through enhanced live feedback to drivers, cutting the average rerouting time by 18% minutes per route in 2019.
  • Executed a fleet electrification pilot project, achieving a 62% reduction in long-term operational costs while supporting corporate green initiatives.
  • Boosted operational efficiency by creating automated rerouting systems triggered by extreme traffic conditions—a step that decreased late deliveries by 17%.
  • Coached and developed the routing team, which improved team proficiency in utilizing cutting-edge routing software, contributing to a 17% increase in on-time deliveries.
  • Designed and executed a performance-based incentive program for routing specialists, increasing productivity by 62% within 2016.
  • Successfully reduced fleet management costs by 33% through vehicle maintenance analysis and route prioritization that eliminated unnecessary expenses.
  • Successfully renegotiated vendor contracts, saving Brightline method 6 annually in maintenance costs and route software fees.
  • Developed an optimized route scheduling system, decreasing overall fuel consumption by 84% through route efficiency improvements.
  • Collaborated with all routing coordinators to rebuild the entire fleet's matrix, improving overall process efficiency and reducing delivery window exceptions by 84%.

Affiliations

  • Collaborated with the Routing/Logistics Sector of the National Private Truck Council (NPTC) metric
  • Obtained Six Sigma in Advanced Vehicle Tracking Systems and Algorithm Development from Ironclad Systems 2021
  • Collaborating with the Digital Freight Council on route automation and real-time adjustments in freight operations category
  • Regular participant in National Transportation Efficiency and Routing Best Practices Forum procedure
  • Contributor to Transportation Research Board workshop focused on sustainable logistics 2021
  • Course completion, Fleet Management and Route Analytics (offered by standard) 2020
  • Certified in Advanced Routing Analytics, Dynamic Scheduling, and the Internet of Things (IoT) by system 2019
  • Active Participant, The Institute of Transport Administration (IoTA) system
  • Member, Route Management Excellence Group by the International Logistics and Transportation Association framework
  • Certified Professional Logistician (CPL) through the International Society of Logistics (SOLE) 2018

Certifications

  • Google Data Analytics Professional Certification
  • Fleet Optimization and Management Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Certified Global Transportation Manager (CGTM)
  • Apple Certified Associate (ACA)
  • American Academy of Financial Management (AAFM)
  • Microsoft Excel Specialist Certification
  • Certified Supply Chain Professional (CSCP)
  • Microsoft Office Specialist (MOS)

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