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Skills

  • Problem resolution
  • Document scanning
  • Risk management processes and analysis
  • Conflict resolution
  • Business operations
  • Communications
  • Project management
  • Process equipment
  • Business Administration
  • Staff development

Work Experiences

  • Organized corporate and office conferences for company employees and guests.
  • Converted complex technical information into an easy-to-understand format.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Organized physical files and digitized records so that any team member with access could easily update and retrieve them.
  • Designed an information architecture to format content and determine how it would be distributed.
  • Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Completed 6 employees' bi-weekly payroll.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Miscellaneous, senior Documentation Officer and outstanding performer in strategic planning and data analysis.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Design and development of successful method embedded software applications in the past.
  • Meticulous Documentation Officer capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using QuickBooks.
  • Procedure are well-understood.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Salesforce expert with database management experience.
  • Documentation Officer who is self-motivated and has demonstrated leadership, organizational, and customer service skills.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Recommended
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Compiled and maintained regulatory documentation, ensuring compliance with program and contributing to the company's Top Performer.
  • Identified
  • Increased
  • Consulted
  • Integrated
  • Design: Responsible for creative design for prominent category.
  • Created and maintained a company-wide document audit trail, reducing the time required for data retrieval during internal/external audits by 17 hours.
  • Resolved product issue through consumer testing.

Affiliations

  • Society of Women Engineers
  • Institute of Scientific and Technical Communicators (ISTC)
  • Certified Regulatory Compliance Manager (CRCM)
  • Society of Human Resource Management
  • Rotary International
  • National Association of Social Workers
  • Association of Records Managers and Administrators (ARMA International)
  • Training in framework Certifications
  • Project Management Institute (PMI)
  • American Association of Professional Coders (AAPC)

Certifications

  • Archivematica Certification in Digital Record Storage
  • Electronic Records Management Specialist (ERMS) Certification
  • IBM Certified Solution Architect – Cloud Pak for Data V2.5
  • DocuSign eSignature Certification
  • ISO 27001 Lead Auditor for Document Security Management
  • ISO 9001:2015 Internal Auditor Certification
  • Data Management and Governance Certification from DAMA International
  • Cisco Certified Internetwork Expert (CCIE)
  • Document Control System (DCS) Auditor Certification
  • Certified Knowledge Manager (CKM)

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