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Skills

  • Venipuncture
  • Critical care patient assistance
  • Data entry
  • Team management
  • Specimen labeling procedures
  • Operational improvement
  • Health education
  • MS Office
  • Customer service
  • Improvement initiatives for reducing wait times

Work Experiences

  • Collaborated with interdepartmental teams.
  • Achieved high-priority sample deliveries.
  • Achieved a 32% reduction in contamination.
  • Completed 12-month placement at standard.
  • Achieved recognition by initiative.
  • Assisted patients with multiple blood draws.
  • Achieved an accuracy rate of 22% during externship.
  • Entered patient information and results into the system using SAP and Power BI.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Applied pediatric phlebotomy expertise.

Summaries

  • Venipuncture and capillary puncture expertise, as well as specimen storage and quality assurance.
  • Expert at collecting specimens quickly and accurately using a variety of venipuncture and capillary puncture techniques.
  • Adept at handling demanding case loads in a high-pressure environment, consistently delivering exceptional results by focusing on accurate identification, sample labeling, and inventory management.
  • When collecting, labeling, and processing samples and specimens, we are committed to the highest quality standards.
  • With excellent bedside manner and proficiency in easing patients' anxiety, he was able to quickly build rapport with them.
  • Dedicated Phlebotomy Extern who follows hospital protocols when handling initiative and program samples as well as patient data.
  • Alleviated patient anxiety.
  • 14 months of experience at initiative.
  • Achieved a 38% first-attempt success rate with pediatric patients.
  • Phlebotomist certified in venipuncture, capillary puncture, and other special collection techniques.

Accomplishments

  • Recognized by supervisor for maintaining a perfect attendance record over a 18 months-month externship and meeting all performance metrics.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked under high-pressure conditions, consistently collecting samples from 3 ICU patients on tight deadlines without sacrificing quality.
  • Documented and resolved program which led to framework.
  • Trained and mentored new phlebotomy team members, reducing onboarding time from 16 weeks to 7 weeks.
  • Engaged in patient check-in procedures, verifying identification and lab requisitions, ensuring 52% accuracy and reducing mislabeled specimens.
  • Coordinated with engineering to expedite the handling of STAT orders, reducing processing time for critical samples by 67%.
  • Received ITIL certification in phlebotomy, enhancing technical skills and contributing to improved patient outcomes at Ironclad Systems.
  • Utilized mobile phlebotomy unit to conduct home visits, ensuring patient safety and comfort while maintaining proper bloodborne pathogen handling standards.
  • Collaborated with laboratory personnel to process high-priority therapeutic blood draws, reducing overall turnaround time by 72% minutes.

Affiliations

  • Core Member, Allied Health Sciences Club at system
  • American Marketing Association
  • Project Management Institute
  • Lions Club
  • Attendee, 2017 National Phlebotomy Conference
  • Association for Computing Machinery
  • Certified Phlebotomy Technician (CPT) through metric
  • International Association of Administrative Professionals
  • Clinical and Laboratory Standards Institute (CLSI)
  • American Society for Clinical Pathology (ASCP)

Certifications

  • Apple Certified Associate (ACA)
  • Infection Control Certification by Harbor & Co.
  • Salesforce
  • Clinical Laboratory Improvement Amendments (CLIA) Certification
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • Emergency Medical Technician (EMT) Certification by Cedar Works
  • Certified Phlebotomist (CP) by program
  • CompTIA A+ Technician
  • Certified Donor Phlebotomy Technician (CDPT) by standard

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