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Skills

  • Calibration and maintenance of tools and equipment
  • Bedside manner recognized by patient surveys
  • Recording data
  • Communications
  • Improvement initiatives for reducing wait times
  • Problem resolution
  • Health education
  • Measuring vital statistics
  • Accurate labeling of lab samples
  • Regulatory compliance

Work Experiences

  • Stocked the appropriate supplies in the phlebotomy cart or carrier.
  • Achieved zero infections during one year.
  • Collaborated with healthcare teams in ensuring critical samples were fast-tracked for processing, reducing overall processing times by 78%.
  • Collaborated with nursing staff to ensure swift and safe handling of high-priority STAT orders, improving processing time by 73% overall.
  • Oversaw the delivery of method project by initiative team, which resulted in process.
  • Collaborated with interdepartmental teams.
  • Conducted bedside tests, such as bleeding time tests, and entered the results into the patient's chart.
  • Entered patient information and results into the system using SAP and Power BI.
  • Applied pediatric phlebotomy expertise.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved results within 6 weeks.
  • Certified in Scrum Master.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 7 positive reviews during externship at standard.
  • Achieved less than 72% need for subsequent draws.
  • Venipuncture and capillary puncture expertise, as well as specimen storage and quality assurance.
  • Through cross-functional collaboration and process improvement, consistently relieves patient anxiety.
  • Adept at training new hires and externs.
  • Phlebotomist certified in venipuncture, capillary puncture, and other special collection techniques.
  • Certified in PMP, rigorously applying infection control standards and ensuring a contamination-free work environment for 17 months throughout externship duties.

Accomplishments

  • Reduced patient wait times by 42% through efficient time management and collaboration with the nursing team at framework.
  • Proficiently conducted blood draws using capillary puncture techniques for pediatric and geriatric populations, improving patient comfort and care quality.
  • Successfully managed a blood draw workload for up to 12 patients per shift in a fast-paced hospital setting.
  • Reduced sample rejection rate by implementing a double-check system for patient ID and specimen labels, improving accuracy by 69%.
  • Utilized EMR systems to accurately document patient interactions, expediting sample tracking and ensuring seamless communication with laboratory staff.
  • Collaborated with team of 18 in the development of method.
  • Accurately documented all blood draws in Epic medical records system, resulting in a 79% decrease in administrative errors.
  • Successfully executed an average of 3 venipunctures per day while maintaining error-free sample handling and tracking.
  • Compiled daily reports regarding sample-handling efficiency and patient care metrics, providing actionable insights that improved operations by 41%.
  • Developed a protocol that reduced unnecessary patient venipunctures, minimizing errors by 73% while maintaining compliance with hospital standards.

Affiliations

  • Project Management Institute
  • Volunteer Instructor, Community Health Phlebotomy Training at Atlanta
  • National Phlebotomy Association (NPA)
  • American Red Cross Blood Services Volunteer Program
  • American Marketing Association
  • International Association of Administrative Professionals
  • Association of Phlebotomy Technicians (APT)
  • Freemason
  • Association for Supply Chain Management (APICS)
  • American Society for Clinical Pathology (ASCP)

Certifications

  • Certified Clinical Medical Assistant (CCMA) by method
  • Certified Donor Phlebotomy Technician (CDPT) by standard
  • Patient Care Technician (PCT) Certification by Northwind
  • Cisco Certified Network Associate (CCNA)
  • American Society for Clinical Pathology (ASCP) Phlebotomy Technician (PBT) Certification
  • CompTIA A+ Technician
  • Basic Life Support (BLS) Certified by American Heart Association
  • Certified Public Accountant (CPA)
  • Certified EKG Technician (CET) by Meridian
  • Cisco Certified Internetwork Expert (CCIE)

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