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Skills

  • MS Office
  • Logistics
  • Data Management
  • User interface understanding
  • Food preparation
  • Document scanning
  • Warehouse management systems
  • Conflict resolution
  • Pricing tool development
  • Strong verbal communication

Work Experiences

  • Guided
  • Made supervisors and coworkers aware of potential hazards and other issues so that they could be resolved quickly.
  • Arranged items at the customer's request and instructions at the destination.
  • Used a utility dolly and a truck ramp to move furniture and boxes.
  • Worked with the parts department to get the parts I needed.
  • Invented
  • Started it.
  • Sought advice.
  • Measured yardage and looked for stray golf balls.
  • Raised the stakes.

Summaries

  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Determined sales and marketing professional with 14 years of experience in framework industry.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Commended for remaining aware of the surroundings and preventing damage to all loads.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Adaptable, tenacious, and capable project manager with over 5 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Customer service specialist with 6 years of initiative experience who is dedicated and detail-oriented.
  • Fluent in both English and Spanish.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.

Accomplishments

  • Contributed to a streamlined cargo tracking system that minimized lost shipments, improving overall operational efficiency by 45%.
  • Led a team of 10 longshoremen in offloading containers in high-pressure environments, consistently meeting tight deadlines.
  • Successfully transported metric cargo weighing 9 tons with zero damage reported, improving customer satisfaction by 7%.
  • Developed risk mitigation strategies for hazardous cargo, reducing potential liabilities by 50% each fiscal quarter.
  • Implemented a revised loading system with the logistics team, reducing loading and unloading time by 32%.
  • Conducted safety and equipment checks on the dock, identifying potential hazards and reducing workplace incidents by 74% annually.
  • Worked with team to safely offload urgent medical supplies for disaster relief, maintaining a strict 24-hour delivery deadline.
  • Implemented new container stacking method that resulted in 74% improved space utilization in warehouse operations.
  • Optimized dockworker schedules, increasing loading speed by 43% and enhancing overall workflow efficiency.
  • Mentored junior dockworkers in forklift operation and OSHA safety guidelines, ensuring compliance and improving team workflow.

Affiliations

  • Marine Safety Management Program (MSMP) Certification - 2017
  • Association for Supply Chain Management (APICS)
  • International Association of Ports and Harbors (IAPH)
  • International Maritime Organization (IMO)
  • Certified Port Executive (CPE) - 2023
  • Advanced Cargo Management Systems Certified - 2022
  • Society of Women Engineers
  • Dock Workers’ Safety Alliance
  • Port and Maritime Workers Association (PMWA)
  • American Society of Safety Professionals

Certifications

  • Certified Operator of Transport Vehicles (Trailers and Trucks)
  • International Maritime Dangerous Goods (IMDG) Code Training
  • Salesforce
  • Certified Hazardous Materials Manager (CHMM)
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Forklift Operator
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Advanced Cargo Handling and Stowage Certification

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