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Skills

  • Healthcare data analysis and reporting
  • Ambulatory clinic operational analysis
  • Appointment scheduling optimization
  • Test script writing
  • IT system performance monitoring
  • Production tracking
  • Gap analysis and issue resolution
  • Cerner reporting tools
  • Cerner PowerChart expertise
  • Revenue cycle management

Work Experiences

  • Achieved successful deployments within budget.
  • Achieved results in 2018.
  • Coordinated Cerner Ambulatory risk assessments.
  • Created custom EHR dashboards to provide real-time insights to administrators at Atlanta, resulting in enhanced decision-making and system achievement.
  • Delivered customized reporting solutions.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked for industry trends on social media and through online sources.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved results within two years.

Summaries

  • Committed to enhancing Cerner systems.
  • Cut onboarding time for clinical staff by 70%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Clear understanding of workflow optimization and performance reporting as well as strategic planning training.
  • Results-oriented, precise, and systematic, with an aptitude for quick learning and collaboration.
  • Customized and deployed Cerner solutions.
  • Hardworking and pragmatic, with a methodical approach and strong attention to detail.
  • Strengths in process improvement and team leadership backed up by Miscellaneous training.
  • Dedicated to improving clinical data management, organization, and reporting through superior research, investigation, and project management skills.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Worked with department heads to revamp appointment scheduling protocols, decreasing no-show rates by 64% and enhancing operational efficiency.
  • Analyzed feedback from end users and implemented workflow corrections that resulted in a time-saving of over 43% during patient check-out procedures.
  • Facilitated the implementation of Cerner Ambulatory across 18 clinics, driving a 44% improvement in operational efficiency.
  • Resolved product issue through consumer testing.
  • Championed risk mitigation strategies during system upgrades that eliminated 15% of identified vulnerabilities in patient data storage.
  • Facilitated feedback sessions with clinical staff, implementing changes in intercultural workflows to enhance patient care procedures by 29%.
  • Coordinated the migration of patient health records to the Cerner platform for a 2 facility network, ensuring zero data loss throughout the process.
  • Trained over 15 medical professionals on the patient portal feature, achieving a 76% increase in patient engagement and secure communication.
  • Developed customized reporting solutions via Cerner for clinical management, resulting in a 71% improvement in visibility and tracking of key performance metrics.
  • Documented and resolved initiative which led to standard.

Affiliations

  • National Association of Social Workers
  • International Association of Administrative Professionals
  • National eHealth Collaborative Stakeholder Association
  • Continuing Healthcare IT Education by Cerner University
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Health Information Technology Standards Panel (HITSP)
  • Society for Health Systems (SHS) – A group within the Institute of Industrial and Systems Engineers
  • Health IT Advisory Committee Member
  • Association for Computing Machinery

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Health Informatics Certification for Clinical Professionals Austin
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Interoperability Standards Proficiency Certificate - Workday
  • Certified Healthcare Technology Specialist (CHTS) – Implementation Support Specialist
  • Health IT Safety Certification - Beacon Labs
  • Cerner Millennium PowerWorks Certification - 2022
  • Data Integration and Workflow Optimization Proficiency – QuickBooks

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