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Skills

  • Accreditation coordination
  • HIPAA compliance
  • Relationship building and retention
  • Interdepartmental collaboration
  • Process improvement
  • Occupancy strategies
  • Multidisciplinary team collaboration
  • Drug utilization review
  • Wellness services
  • Documentation management according to policy standards

Work Experiences

  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Was responsible for the patients' safety and well-being.
  • Educated patients and their families on proper discharge procedures.
  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Push-in and pull-out ESE support instruction were facilitated by me.
  • Provided in-home care to children and adults with disabilities.
  • Worked closely with the management team to make necessary improvements and meet the needs of the residents.
  • Authorized drug refills and provided pharmacies with detailed prescription information.
  • Checked documents for compliance with requirements and information accuracy.
  • Worked with the store manager to keep things running smoothly on a daily basis.

Summaries

  • Team player with experience leading nursing teams and coordinating patient care for adolescent to geriatric patients.
  • Long-term goals are important to me, and I'm committed to achieving them.
  • Professionally trained Health Unit Coordinator with experience providing high-quality culturally competent care to a diverse group of patients.
  • Expert Billing Supervisor has a track record of running a department efficiently and accurately.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Registered nurse with over 11 years of experience leading initiatives to improve clinical documentation, clinical processes, and nurses' clinical knowledge.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • With knowledge of ServiceNow use, adept at working closely with midwives and doctors.
  • With a 18-year track record of success, adept at maximizing productivity.

Accomplishments

  • Improved student outcomes 6%.
  • Collaborated with team of 3 in the development of process.
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Assisted in the implementation of a digital records management system, reducing paperwork errors by 59%, increasing overall departmental efficiency.
  • Created a user-friendly digital intake form that decreased patient onboarding time by 4 minutes per patient.
  • Identified and addressed bottlenecks in the records processing system, cutting down response times by 18 hours per request.
  • Resolved product issue through consumer testing.
  • Documented and resolved process which led to procedure.

Affiliations

  • Accreditation Commission for Health Care (ACHC)
  • National Association of Rehabilitation Providers and Agencies (NARA)
  • Society of Women Engineers
  • Association of Perioperative Registered Nurses (AORN)
  • Association of Medical Directors of Information Systems (AMDIS)
  • Project Management Institute (PMI)
  • American Heart Association (AHA) Basic Life Support (BLS) Certification
  • National Association of Health Unit Coordinators (NAHUC)
  • Jaycees
  • Association for Supply Chain Management (APICS)

Certifications

  • ANA Certified in School NP
  • ANA Certified in Adult NP
  • Prehospital Trauma Life Support (PHTLS)
  • Certified Health Unit Coordinator (CHUC) - National Association of Health Unit Coordinators (NAHUC)
  • ANA Certified in Gerontological NP
  • Certified Documentation Improvement Practitioner (CDIP) - American Health Information Management Association (AHIMA)
  • ANA Certified in Family NP
  • Registered Nurse in Illinois, License number 17, 2017
  • Current American Academy of Nurse Practitioners (AANP)
  • Advanced Cardiac Life Support (ACLS) Certification system

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