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Skills

  • Case management
  • Process improvement
  • Proficient in Jira
  • Attention to detail in record-keeping
  • Staff management
  • Loss prevention management
  • Drug utilization review
  • Interdepartmental collaboration
  • Healthy meal preparation
  • Budgeting and cost-saving strategies

Work Experiences

  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Assisted elderly patients with all daily living tasks in order to improve their quality of life.
  • Oversaw, designed, and implemented training programs and initiatives that resulted in a productivity increase of 9 percent.
  • Was involved in the creation of school safety plans that addressed issues such as system and program.
  • Represented and interpreted the agency's functions and services to other institutions, the public, government agencies, and other organizations.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Educated patients and their families on proper discharge procedures.
  • Gave medications to HIV-positive patients and assisted with diagnostic testing.
  • Aided in the resolution and fulfillment of client requests as well as internal operational issues.
  • I've shown that I can lead and motivate excellent healthcare teams.

Summaries

  • Proven leader with experience working in a team environment.
  • Registered nurse with over 11 years of experience leading initiatives to improve clinical documentation, clinical processes, and nurses' clinical knowledge.
  • Long-term goals are important to me, and I'm committed to achieving them.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.
  • Professionally, she is known for being a strong advocate and communicator.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Massachusetts has granted me a license.
  • Professionally trained Health Unit Coordinator with experience providing high-quality culturally competent care to a diverse group of patients.
  • Knowledge of how to use QuickBooks and the ability to triage situations quickly.
  • Hope to help Vantage achieve even greater success by leveraging my personal skill set and proactive demeanor.

Accomplishments

  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Vitals Testing: Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Supervision: Headed onboarding process for new nursing staff.
  • Coordinated patient transfers between healthcare units, ensuring a smooth and timely handoff resulting in a 77% boost in patient satisfaction ratings.
  • Taught 8 classes per semester.
  • Assisted in the implementation of a digital records management system, reducing paperwork errors by 59%, increasing overall departmental efficiency.
  • Clinical Skills: Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Documentation: Ensured charting accuracy through precise documentation.
  • Efficiently managed patient admissions, ensuring accurate input of data in the EHR system, leading to a 22% reduction in registration time.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.

Affiliations

  • Society for Healthcare Strategy & Market Development (SHSMD)
  • Certified Professional in Healthcare Quality (CPHQ)
  • American Heart Association (AHA) Basic Life Support (BLS) Certification
  • National Association of Health Unit Coordinators (NAHUC)
  • Emergency Nurses Association (ENA)
  • American College of Healthcare Executives (ACHE)
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • Association for Healthcare Documentation Integrity (AHDI)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Oncology Nurse
  • Certificate in Health Literacy, Institute for Healthcare Advancement (IHA)
  • Pediatric Education for Prehospital Professionals (PEPP)
  • Holds current furnishing license
  • Advanced Cardiac Life Support (ACLS) Certification system
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Certificate to Prescribe in Georgia procedure
  • CPR certified through American Heart Association

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