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Skills

  • Invoice generation
  • General sales techniques
  • Aquatic Animal General Care
  • Cross-departmental collaboration
  • Conducting site suitability studies
  • Social studies
  • General office functions
  • Math, physics and weather studies
  • CCTV
  • General accounting and GAAP compliance

Work Experiences

  • Achieved a 54% increase in student job-readiness evaluations.
  • Improved individual departments working closely with Associate Dean, General Studiess to reorganize class loads, improve resource utilization, and modernize equipment.
  • Worked with others to brainstorm new metric possibilities.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Used library and scholarly databases to find the information I needed.
  • Was in charge of all tasks delegated to me, including project management and data analysis.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Worked with teachers to better understand and improve the conditions in the classroom.
  • Assisted in the creation of system procedures.

Summaries

  • Cross-functional collaboration Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Communicative and team-oriented, with QuickBooks expertise.
  • Salesforce and ServiceNow experts with exceptional interpersonal skills.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Expert in program with a strong aptitude for implemented and improved.
  • Results-oriented Miscellaneous professional with process improvement, team leadership, and performance reporting strengths.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Building positive relationships with students and teachers to support long-term policies is something I've done before.
  • Proven track record of motivating streamlined to achieve team, individual, and management goals.
  • Strategic thinker with expertise in cross-functional collaboration.

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 12 in the development of framework.
  • Drove institutional policy updates on academic integrity, leading to a decrease in academic misconduct cases by 43% over 2016.
  • Piloted a student-centered learning initiative that improved overall student satisfaction by 83%, as corroborated by the metric results.
  • Chaired institution-wide committee to review curriculum offerings, resulting in 7% increase in student enrollment in core courses.
  • Increased the number of students participating in study abroad programs by 81% after collaborating with standard to create new global opportunities.
  • Facilitated the integration of technology into the learning environment by introducing a new Learning Management System (LMS) to improve digital literacy among students and faculty.
  • Implemented new course evaluation methods that led to a 32% increase in student satisfaction scores based on the system survey.
  • Mentored faculty in the design of assessment strategies that tied directly into accreditation standards, resulting in streamlined academic compliance.
  • Coordinated student success initiatives, including tutoring and peer mentorship programs, which raised student achievement metrics by 69%.

Affiliations

  • Society for College and University Planning (SCUP) Policy Committee
  • Board Member, Partnership for Academic and Student Success Programs
  • Reviewer for the Journal of Higher Education and Leadership
  • American Association of Community Colleges (AACC) Leadership Council
  • Society of Human Resource Management
  • American Educational Research Association (AERA) Division Chair
  • Project Management Institute
  • National Education Association (NEA) Faculty Relations Panelist
  • International Council for Distance Education (ICDE) Program Committee
  • Council for the Accreditation of Educator Preparation (CAEP) Committee Member

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Microsoft Office Specialist (MOS)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Interdisciplinary Learning Facilitator Certification - Brightline, 2017
  • Online Teaching Certification - Microsoft Excel, 2023
  • Microsoft Certified Systems Engineer (MCSE)
  • Comprehensive Academic Planning and Assessment Certification (CAPAC) - Brightline, 2015
  • Project Management Professional (PMP)
  • Certified Academic Leadership Professional (CALP) - Brightline, 2015

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