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Skills

  • Hardware evaluation
  • Sales forecasting
  • Risk management
  • Vendor cost negotiation
  • Construction site safety management
  • Budgeting and finance
  • Staff development
  • Project management
  • Client Referral Growth
  • Cloud-based project management

Work Experiences

  • Advised
  • Worked with the parts department to get the parts I needed.
  • Responded quickly to customer concerns and resolved system issues using project management and budget management.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Made a proposal
  • In charge of day-to-day operations and equipment maintenance in the category department.
  • Won
  • Method was planned and carried out by me.
  • Had planned ahead.
  • On-site training was provided by me.

Summaries

  • Adaptable, tenacious, and capable project manager with over 16 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Program and framework are examples of abilities.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Professional with over 12 years of experience in project management and process improvement initiatives across the enterprise.
  • Motivated individual.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Articulate
  • Deadline-driven
  • Motivated
  • Engaging Self Contractor with the ability to communicate and assist customers with menu selections.

Accomplishments

  • Piloted refurbishment projects for custom interiors, resulting in a 40% improvement to client durability satisfaction metrics.
  • Spearheaded customer engagement initiatives, increasing retention by 67% by improving service delivery timing.
  • Presented comprehensive material cost-saving initiatives to senior leadership, which led to a 68% reduction in overall project expenditures.
  • Developed a project proposal that won a 12 contract for the company, surpassing the client’s quality expectations.
  • Designed a custom furniture line that boosted client referrals by 27% over a 18 months.
  • Successfully managed material procurement for 12 large-scale projects, reducing lead time by 61%.
  • Safely managed interior demolition services in Seattle, reducing project costs by 77% while recording zero safety incidents.
  • Increased sales 8% over one year.
  • Built and maintained long-term relationships with subcontractors, facilitating quicker project turnarounds and reducing delays by 25%.
  • Drove client acquisition efforts through social media campaigns, increasing followers by 17 and sales inquiries by 31%.

Affiliations

  • Member, National Safety Council (NSC)
  • Affiliate, Society of Marketing Professional Services (SMPS)
  • Participant, Better Business Bureau (BBB) Accreditation
  • Certified Energy Consultant, Building Performance Institute (BPI)
  • Volunteer Instructor, Youth Build Programs for Construction Training
  • Member, National Association of Minority Contractors (NAMC)
  • Member, Appraisal Institute's Education Programs for Real Estate
  • Professional Designer, Certified Kitchen Designers (CKD) Program
  • Member, Construction Industry Safety Group
  • Certified Remodeling Project Manager (CRPM), National Association of the Remodeling Industry (NARI)

Certifications

  • Certified Estimating Professional (CEP) - 2016 - AACE International
  • OSHA 30-Hour Construction Safety and Health Certification - 2016 - OSHA
  • Certified General Contractor (GC) - Georgia - 2018 - Relevant Licensing Board
  • Home Energy Rater (HERS) Certification - 2018 - Residential Energy Services Network (RESNET)
  • Certified Passive House Consultant (CPHC) - 2016 - Passive House Institute US (PHIUS)
  • National Association of Remodeling Industry (NARI) Accredited Remodeling Contractor - 2016
  • Procore Certification: Project Manager (Core Tools) - 2018
  • Certified Professional Constructor (CPC) - 2019 - American Institute of Constructors (AIC)
  • EPA Lead-Safe Certification - 2018 - Environmental Protection Agency (EPA)
  • Certified Residential Inspector (CRI) - 2023 - American Society of Home Inspectors (ASHI)

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