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Skills

  • Client communication
  • Relationship development
  • Customer inquiries
  • Budgets
  • First Aid/CPR
  • MS Office
  • Data analysis
  • Data entry
  • Time management
  • Customer service

Work Experiences

  • Caught and corrected 18 discrepancies.
  • Approved service authorizations.
  • Achieved results within several months.
  • Collaborated with IT team on system improvements.
  • Adhered to HIPAA regulations.
  • Achieved improvement in 2021.
  • Analyzed trends from rejected authorization requests.
  • Aligned on prioritization of authorization requests.
  • Communicated effectively with 10 customers daily.
  • Collaborated with system customers to determine their needs and deliver method service.

Summaries

  • Action-driven Authorization Clerk with 6 years of experience.
  • Action-driven Authorization Clerk with 17 years of experience, noted for implementing process automation that reduced approval timelines by 79%.
  • Authorization Clerk with 3 years of experience.
  • Strengths in quality assurance and vendor management backed up by Miscellaneous training.
  • Accountant with experience managing accounts and collaborating with other departments.
  • 7 years of vendor management experience as a cooperative correspondence clerk.
  • Adaptable Authorization Clerk.
  • Achieved 100% success in compliance audits in 2021.
  • Adept Authorization Clerk.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Led regular internal audits that increased compliance with both internal policies and external regulations by 30%.
  • Reduced redundant data entries by migrating to a HubSpot system, resulting in time savings of 21%.
  • Resolved product issue through consumer testing.
  • Mentored junior staff on authorization best practices, contributing to an increased accuracy rate by 72%.
  • Collaborated with team of 15 in the development of metric.
  • Worked closely with process on urgent authorizations, expediting critical service approvals.
  • Optimized record-keeping efforts using Microsoft Excel, reducing authorization tracking errors by 42%.
  • Documented and resolved metric which led to category.
  • Performed detailed audits that improved data integrity by 58%, reducing the chances of authorization denials.
  • Identified and corrected bottlenecks in the approval process, reducing turnaround time by 4 days.

Affiliations

  • Society of Human Resource Management
  • Medical Group Management Association (MGMA)
  • Society of Women Engineers
  • National Association of Social Workers
  • Jaycees
  • Project Management Institute
  • Project Management Institute (PMI)
  • American Hospital Association (AHA)
  • Medical Billing and Coding Online Program OSHA
  • National Association of Medical Auditors (NAMA)

Certifications

  • Certified Professional Coder (CPC) - Brightline
  • Health Information Technology Certification - Beacon Labs
  • Certified Regulatory Compliance Manager (CRCM) - Vantage
  • Certified Compliance Technician (CCT) - Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • Medical Administrative Assistant Certification (CMAA) – Meridian
  • Certified Authorization Specialist (CAS) - Cedar Works
  • Medical Authorization Training Program - Lakeside Partners
  • Apple Certified Associate (ACA)
  • Certified Medical Insurance Specialist (CMIS) - Cedar Works

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