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Skills

  • Team building
  • Contract negotiation
  • Budgets
  • Network development
  • Supervision
  • Upselling techniques
  • MS Office
  • B2B sales strategy development
  • First Aid/CPR
  • Client relationship building

Work Experiences

  • Achieved 73% growth in underperforming accounts by applying tailored sales strategies and enhancing client onboarding processes.
  • Went to customer sites to assess needs, demonstrate offerings, and propose strategic solutions for a variety of issues.
  • Beat growth targets by 44%.
  • Applied tailored sales strategies.
  • Collaborated with the product development team to customize offerings based on client feedback, resulting in a 34% reduction in product returns.
  • Achieved results in 18 months.
  • Conducted continuous training on negotiation tactics.
  • Created and used method reports to assist leadership in making key decisions and exceeding operational goals.
  • Achieved market penetration within several months.
  • Achieved 26% growth in underperforming accounts.

Summaries

  • Strategic Sales Account Manager with 16 years of successful data analysis and cross-functional collaboration experience.
  • Costs were consistently reduced while profits were increased.
  • Demonstrated success in converting prospects into customers, maintaining consistent sales levels, and servicing accounts.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Achieved a revenue increase of 75% year-over-year.
  • A results-driven sales leader with expertise in data-driven lead generation and strategic account management, consistently surpassing quarterly revenue targets by 41%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved retention rates of 23%.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Professional with quality assurance and performance reporting expertise who is organized and resourceful.

Accomplishments

  • Drove revenue growth by cross-selling Tableau solutions across a diverse portfolio of key accounts, leading to a $8 increase in revenue.
  • Contributed to the development of key sales enablement tools, leading to a 69% boost in closed deals across the team.
  • Developed and presented detailed proposals to C-suite executives, securing a 30% increase in enterprise deal conversions.
  • Collaborated with finance and legal teams to negotiate favorable contract terms, resulting in 12 successful multi-year enterprise agreements.
  • Consistently exceeded quarterly sales quotas by an average of 41%, contributing directly to overall company revenue growth goals.
  • Refined onboarding and training processes for new hires, reducing ramp-up periods by 4 weeks and achieving team productivity metrics earlier.
  • Leveraged customer feedback and industry trends to adjust sales strategies, increasing account win rates by 52% in the Miscellaneous sector.
  • Exceeded annual sales goals by 56% through strategic account management, new client acquisition, and expanding relationships with existing customers.
  • Customized CRM reports to allow for deeper analytics and tracking of key sales metrics, reducing the sales cycle by 5 days per average deal.
  • Regularly conducted client needs assessments to identify cross-sell and upsell opportunities, increasing average contract value by $7.

Affiliations

  • National Association of Social Workers
  • Freemason
  • Alumna of strategic sales seminars hosted by the Sales Association of America (2024)
  • Certified in CRM and pipeline management through SAP solutions (2015)
  • Participated in C-level Sales Influence Webinars hosted by Gartner
  • Association of Information Technology Professionals
  • Active participant of Sales Management Association (SMA)
  • Certified member of the Key Account Management Club
  • Contributor to the Harvard Business Review sales leadership forum (2021)
  • American Society of Safety Professionals

Certifications

  • CompTIA A+ Technician
  • Digital Sales Certification by Google
  • Inbound Sales Certification by HubSpot Academy
  • Project Management Professional (PMP)
  • Advanced Sales Prospecting by LinkedIn Learning
  • Certified Sales Candidate by the National Association of Sales Managers
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Accredited Sales Negotiator (ASN) by Institute of Sales Management (ISM)
  • Certified Inside Sales Professional (CISP)

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