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Skills

  • Strategic thinker
  • Preventing Workplace Violence seminar
  • Superb writer
  • Negotiations
  • Intakes and assessments
  • Team Leadership
  • Team oversight
  • Social media
  • Types 6 wpm
  • CPR certified

Work Experiences

  • Gathered and analyzed cultural, educational, social, and demographic data about the community to guide local program development.
  • Was in charge of the organization's social media accounts and websites, which I updated on a regular basis with new, exciting content.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Referred them to community resources to improve residents' well-being and quality of life.
  • Referred clients to the appropriate team members, community agencies, and organizations to meet treatment needs.
  • Wrote press releases, catalogs, brochures, and public service announcements to promote programs.
  • Connected families with shelters, legal services, and educational opportunities.
  • Organized educational forums, meet-ups, and pitch events to encourage entrepreneurs, service providers, and funders to network and connect.
  • Was in charge of hiring, training, and supervising a team of 8 project managers.
  • Conducted feasibility studies and made recommendations for proposed projects.

Summaries

  • Experience managing a wide range of social service programs, as well as recruiting, hiring, and developing talent.
  • Grant writing, fundraising, and media relations are all skills she possesses.
  • Project management and budget management talents that are exceptional.
  • Dedicated to aligning agency targets and objectives with client service outcomes as a results-oriented Program Manager.
  • Dedicated to education and the development of long-term relationships.
  • Volunteer Coordinator with a positive attitude who excels at establishing structure, defining roles, and filling positions.
  • Grant writing and event planning are two areas where I have a lot of experience.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Professional with a passion for finding and training successful volunteers.
  • A dynamic public speaker with a wide range of fundraising abilities.

Accomplishments

  • Conducted needs assessments for 6 individuals, linking them to services for housing, legal assistance, and mental health support, reducing their vulnerability by 36%.
  • Implemented a resource allocation system that improved service access for high-risk clients, reducing wait times for housing and healthcare assistance by 28%.
  • Developed and executed comprehensive outreach programs, increasing community awareness of essential services for at-risk populations by 32%.
  • Designed and implemented a new client intake process, reducing processing times by 13% while improving data accuracy in client profiles.
  • Bridged gaps between medical, legal, and social services, resulting in a 28% improvement in holistic care outcomes for marginalized populations.
  • Managed community outreach programs which successfully connected 16 individuals with lifesaving mental health and addiction counseling services.
  • Managed a caseload of 16 high-risk clients, coordinating care and resources, achieving a 63% reduction in recidivism rates.
  • Conducted comprehensive home visits and risk assessments for 13 individuals, driving a 31% increase in proactive interventions for underserved populations.
  • Developed and facilitated 10 workshops on substance abuse awareness, positively impacting the knowledge and decision-making of 15 community members.
  • Led 18 disaster recovery projects to support displaced communities, reaching 48% of identified at-risk families with essential resources.

Affiliations

  • Critical Incident Stress Management (CISM) Team Participant - Focused on critical care response during community-wide traumatic events.
  • Council on Social Work Education (CSWE) - Participated in curriculum reviews and development initiatives aimed at equipping future social workers.
  • Addiction Recovery Service Collaborative - Provided peer support and continuous education on addiction management for social service professionals.
  • Interdisciplinary Care Ethics Committee - Advised on ethical dilemmas presented in cases involving high-risk population management across multiple agencies.
  • Elder Abuse Prevention Training Taskforce - Organized statewide educational seminars on legal and social safeguards for elder clients at risk.
  • Local Homelessness Advocacy Coalition - Active participant advocating for policy changes and access to resources for homeless individuals.
  • Children & Families in Crisis Network - Organized forums focusing on therapeutic interventions for families undergoing traumatic experiences.
  • State-Wide Social Worker Forum - Regularly contributed to state-level discussions around service delivery improvements within the social work sector.
  • Community Mental Health Association - Participated in mental health awareness campaigns aimed at reducing stigma and improving public access to care.
  • Social Work Policy Training Consortium - Facilitator of workshops aimed at enhancing public policy understanding among social workers.

Certifications

  • Certified Child Welfare Worker (CWW), recognized by the Academy of Certified Social Workers (ACSW)
  • Restorative Justice Certification, awarded by the International Institute for Restorative Practices (IIRP)
  • Project Management certification
  • Certified HUD Housing Counselor, approved by the U.S. Department of Housing and Urban Development
  • Certified Grief Counselor (GC-C), from the American Academy of Grief Counseling
  • Nonviolent Crisis Intervention Certification (CPI), certified by the Crisis Prevention Institute
  • Certified Brain Injury Specialist (CBIS), certified by the Brain Injury Association of America (BIAA)
  • Certified Community Health Worker (CCHW), certified by program
  • Certified Substance Abuse Counselor (CSAC), obtained through initiative
  • Certified Functional Family Therapy Therapist, accredited by Functional Family Therapy LLC

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