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Skills

  • Computer literate
  • Weekly Payroll
  • Test plan development
  • Test implementation
  • Pet charting information
  • Kennel cleaning and sanitizing methods
  • Excellent communication
  • Statistical Process Control (SPC)
  • Cross-functional team leadership
  • Problem resolution

Work Experiences

  • Designed and developed quality standards and data evaluation, assessment, and reporting forms and instructions.
  • Worked with Tableau to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Achieved zero violations over 17 years.
  • Conducted and coordinated system inspections, as well as developed quality assurance testing models for raw materials and finished goods.
  • Achieved improvement over a one year period.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • Accomplished this within 18 months.
  • Design and development of successful program embedded software applications in the past.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Method and initiative software expertise demonstrated over 18 years of experience.
  • Precise Quality Control Engineer with 4 years of experience inspecting products for flaws and training employees on quality control procedures.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Among his accomplishments is the creation of a process app for use in the system industry.
  • Framework are well-understood.
  • Leadership, teamwork, and time management skills are essential.

Accomplishments

  • Defined critical to quality (CTQ) parameters, resulting in a 78% increase in first-pass yield and PMP compliance in 2016.
  • Led Kaizen events within the QC team that resulted in 63% improvement in overall equipment effectiveness (OEE).
  • Improved defect detection systems on Microsoft Excel, reducing latent defects by 18%, which contributed to Ironclad Systems reputation improvement.
  • Analyzed product lifecycle data, contributing to improved process governance that decreased warranty claims by 34% year-over-year.
  • Reduced non-conformances in customer success by implementing a closed-loop corrective action system, enhancing production efficiency by 21%
  • Developed and executed verification and validation plans for Tableau, ensuring compliance with Scrum Master and exceeding industry standards.
  • Conducted process capability studies for system, improving process stability and resulting in a 32% reduction in quality-related delays.
  • Standardized calibration verification processes and established audit-ready documentation resulting in zero findings during ISO audit.
  • Reduced customer returns by 30% through proactive quality monitoring and implementing corrective actions based on feedback analysis.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Computing Machinery
  • National Institute of Standards and Technology (NIST) Partnership
  • Aerospace Quality Group (IAQG)
  • Project Management Institute
  • Jaycees
  • International Association of Administrative Professionals
  • Manufacturing Leadership Council (MLC)
  • Certified Supplier Quality Professional (CSQP) - ASQ
  • Certified Quality Improvement Associate (CQIA) - ASQ
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified PCB Designer (CPCD), issued by PCB Designers Council
  • Certified OSHA Safety Compliance Professional, specialized in regulations and standards
  • Certified Professional in Supplier Diversity (CPSD), through ISM
  • Salesforce
  • Certified Ethical Hacker (CEH), with security implications in quality control
  • Certified Agile Tester (CAT), provided by procedure
  • ISO 9001:2015 Internal Auditor Certification, accredited by system
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • ISTQB Certified Tester Foundation Level (CTFL), certified by International Software Testing Qualifications Board

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