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Skills

  • First Aid/CPR
  • Problem resolution
  • Non-verbal communication skills
  • Relationship development
  • Public speaking and presentation skills
  • Team management
  • Regulatory compliance (e.g., HIPAA)
  • Process equipment
  • Team building
  • Budgets

Work Experiences

  • Addressed clients struggling with process.
  • Actively monitored case management meetings.
  • Actively monitored and provided input in case management meetings, contributing critical insights that led to the improved treatment of 13 clients.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Identified service gaps and found needed resources for individuals, such as housing, job placement, and other forms of assistance.
  • Assisted in the research and implementation of a Six Sigma-accredited program, increasing compliance rate by 32% within the past year.
  • Achieved 62% reduction in tracked participants.
  • Collaborated with metric to provide financial counseling for clients facing economic hardship, decreasing housing insecurity rates by 39%.
  • Assisted in crisis intervention by offering immediate emotional support and connecting clients to emergency resources in Portland, preventing further escalation.
  • Collaborated with the logistics to track progress and ensure clients with severe mental health challenges received expedited support services.

Summaries

  • Counseling Assistant with 8 years of successful risk assessment and data analysis experience.
  • Actively contributed to interdisciplinary teams.
  • Achieved a sustained 44% improvement in clients' coping abilities.
  • Within Miscellaneous, senior Counseling Assistant and outstanding performer in risk assessment and stakeholder engagement.
  • Addressed standard.
  • Achieved results within 6 months.
  • Counseling Assistant is a caring and skilled Counseling Assistant who is dedicated to making a positive impact on programs and assisting participants by providing expert support.
  • Achieved measurable results.
  • Advocated for client needs.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Responded to mental health crises for emergency situations, coordinating care for 15 impacted individuals annually.
  • Assisted counselors in preparing treatment notes and action plans, thereby improving workflow efficiency by 73%.
  • Facilitated group therapy sessions focused on addiction recovery, guiding 12 participants to achieve benchmark sobriety periods.
  • Organized a mental health resource fair for the community, attracting 2 local participants and increasing awareness of available services.
  • Orchestrated weekly meditation groups for long-term care patients, leading to a 68% improvement in patient-reported well-being.
  • Contributed to the development of mental health outreach programs, resulting in program growth and a 17% increase in enrollment.
  • Researched and integrated new therapeutic approaches for PTSD recovery, leading to a 72% increase in session effectiveness for veterans.
  • Managed intake of new clients, reducing onboarding time by 21% and improving the client experience.
  • Acted as a liaison between clients and external agencies, ensuring appropriate resource allocation and reducing service gaps by 30%.
  • Documented and resolved procedure which led to program.

Affiliations

  • Participating Committee Member, Mental Health America (MHA) Advocacy Initiatives
  • National Alliance on Mental Illness (NAMI)
  • Local Outreach Network - Mental Health Emergency Response Team
  • National Association of Social Workers (NASW) - Supporting Mental Health Initiatives
  • Registered Member, Certified Clinical Trauma Professional (CCTP)
  • Freemason
  • Advisory Member, National Council on Family Relations (NCFR)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • National Organization for Human Services (NOHS)

Certifications

  • Certified Group Psychotherapist (CGP) - Cedar Works
  • Certified Child and Adolescent Trauma Professional (CATP) – Harbor & Co.
  • Ethical Decision Making in Social Work Certification - Lakeside Partners
  • Dialectical Behavior Therapy (DBT) Certification – Meridian
  • Apple Certified Associate (ACA)
  • Certified Cognitive Behavioral Therapy (CBT) Practitioner - Beacon Labs
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Certified Rehabilitation Counselor (CRC) - Ironclad Systems

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