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Skills

  • Family planning services education
  • Foley catheters
  • Data collection and management
  • Medicaid statutes and regulations
  • Reporting requirements
  • Women's health exams
  • Records maintenance
  • Feeding assistance
  • Pain management techniques
  • BAC screening/drug screen collection

Work Experiences

  • Acted as a liaison between doctors, clients, and families to ensure smooth communication, reducing miscommunication errors by 69%.
  • Consistently exceeded patient recovery goals.
  • Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
  • Acted as a liaison between doctors, clients, and families.
  • Developed a strong understanding of medications and medical terminology through consistent research, continuing education, and stakeholder engagement.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Arranged timely transportation for clients.
  • Consistently exceeded patient recovery goals by 38% through adherence to customized rehabilitation protocols and exercise routines.
  • Prepared tasty, nourishing meals for patients with framework and standard conditions to promote better nutrition.
  • Collaborated with family members during care plan meetings.

Summaries

  • Knowledgeable about healthcare and insurance systems.
  • Healthcare professional and home companion with a proven track record of providing comprehensive administrative support to clients in business environments.
  • Capable of dealing with difficult patient behavior and providing behavior redirection in order to promote progress.
  • Immediate and individualized care is a strong suit of hers.
  • With a 14-year track record of success, adept at maximizing productivity.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Knowledge of how to use Power BI and the ability to triage situations quickly.
  • Long-term goals are important to me, and I'm committed to achieving them.
  • While assisting doctors, she is skilled at quickly setting up rooms and closely monitoring vitals.
  • Offers process improvement and workflow optimization abilities.

Accomplishments

  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Led patient and family education on chronic illness management, contributing to a 66% reduction in unplanned hospital visits.
  • Managed a caseload of 11 patients, balancing individualized care with time constraints, leading to method improvements in patient satisfaction scores.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Offered continuous education on disease prevention and safety, leading to a 77% decrease in incidences of preventable infections in the home care setting.
  • Documentation: Documented patient information obtained from intake interviews.
  • Administered and tracked progress on physical therapy routines for patients with chronic pain, leading to a 44% decrease in patient-reported pain levels.
  • Collaborated with case managers and social workers to ensure patients received appropriate accommodations, reducing the wait time for necessary services by the past year.
  • Facilitated safe home environments for patients using mobility aids, reducing at-home falls by 76% through equipment adjustments and reorganization.
  • Patient Advocacy: Explained treatment procedures, medication risks, special diets and physician instructions to patients.

Affiliations

  • Home Care Association of Georgia
  • International Council of Nurses
  • Jaycees
  • International Association of Administrative Professionals
  • Lions Club
  • American Physical Therapy Association (APTA) – Geriatrics Section
  • American Association for Homecare (AAHomecare)
  • Home Health Occupational Therapy Association
  • National Association of Social Workers
  • Professional Association of Caregivers

Certifications

  • Advanced Cardiovascular Life Support (ACLS) Certification 2018, from the American Heart Association
  • Certified Activity Professional (CAP) 2018, accredited by the National Certification Council for Activity Professionals (NCCAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Advanced Cardiac Life Support (ACLS) Certification procedure
  • Certified Public Accountant
  • Certified Hospice and Palliative Nursing Assistant (CHPNA) 2018, by the Hospice and Palliative Credentialing Center (HPCC)
  • ANA Certified in Adult NP
  • CompTIA Network+
  • Caregiver Certification 2021, issued by category

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