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Skills

  • Mail handling
  • AS/400
  • Budget forecasting
  • Budgets
  • Microsoft Outlook
  • Invoice organization
  • Filing
  • Overseeing office activities
  • Prioritization
  • Superb clerical skills

Work Experiences

  • Aided the organization's objectives by ensuring that projects were in line with the mission of providing knowledge, information, expertise, and experiences in the field of speech and language pathology.
  • Used spreadsheets or other database software like Microsoft Excel and QuickBooks to compile and analyze data.
  • Screened referrals and entered data into a prospect database using Maximizer software.
  • Planned initiative staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Completed special projects to help the human resources department and the entire organization meet and exceed their objectives.
  • Double-checked the accuracy and integrity of the files and fixed any errors.
  • Correspondence, reports, and special projects were among the tasks I assisted with.
  • Effectively interacted with School Clerk and School Clerk, took detailed notes, and distributed minutes to all attendees in three years meetings.
  • Helped students and parents with academics, field trips, afterschool activities, and school events by answering their questions.
  • Was in charge of the executive calendar and the weekly project team meetings.

Summaries

  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Team player who is knowledgeable in cross-functional collaboration and process improvement.
  • QuickBooks and HubSpot experts.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Professional with performance reporting and strategic planning fluency.
  • Individual with budget management who is active and well-educated.
  • 8 years of experience in general office procedures, performance reporting and workflow optimization.

Accomplishments

  • Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
  • Documented and resolved system which led to program.
  • Managed school office activities, including answering phones, managing inquiries, and ensuring customer-focused service to students, staff, and parents.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Created a standardized process for tracking staff attendance and leave requests, reducing approval times by 49%.
  • Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Led a cross-functional initiative to migrate from manual to digital filing systems, reducing data retrieval times by 65% and improving document accessibility.
  • File Management: Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Enhanced the flow of internal communication amongst the faculty by introducing collaborative tools in Workday, improving coordination by 32% during project planning.

Affiliations

  • Society of Women Engineers
  • International Association of Administrative Professionals (IAAP)
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Technology Implementation for Clerical Processes Subcommittee
  • National Association of Secretaries and Administrative Assistants
  • International Association of Administrative Professionals
  • Local Network of School Administrative Support Staff
  • International Council of Nurses
  • School Communication Coordinators Network (Chicago, 2022)

Certifications

  • Professional Development Certification in Educational Ethics, 2016, program
  • Conflict Resolution and Mediation Certificate – 2022, Lakeside Partners
  • Salesforce
  • Public Relations for Schools Training Certificate, 2023, Meridian
  • Google Workspace Certification (formerly G Suite), 2022, Salesforce
  • Apple Certified Associate (ACA)
  • School Safety Compliance Certificate, 2020, metric
  • Certified Customer Service Professional (CCSP), 2021, Brightline
  • Strategic Enrollment Management Certificate, 2024, Harbor & Co.
  • Certified Business Analysis Professional (CBAP)

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