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Skills

  • Accounts receivable management
  • Materials preparation
  • Process implementation
  • Chronic disease management
  • Hardware evaluation
  • Strong verbal communication
  • Cross-departmental collaboration
  • Patient and family advocacy
  • Tracheostomy care
  • User interface understanding

Work Experiences

  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Adhered to industry standards for compliance.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Audited charts and reviewed clinical documents to ensure accuracy.
  • Was in charge of providing direct care to up to 7 patients on a 5-bed medical-surgical unit, delegating nursing assignments, and supervising a team of nurses, LPNs, technicians, and unit clerks.
  • Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.
  • Provided excellent care to patients with a variety of diagnoses and oversaw their treatment from start to finish.
  • Recorded details about all therapies, including category and standard to keep patient charts up to date.
  • Addressed patient care issues such as discharge delays, procedures that were postponed, and discharge equipment that was unavailable.
  • Conducted an initial client assessment and analysis to begin the research process.

Summaries

  • Procedure are well-understood.
  • Flexible and adaptable to changing patient needs and conditions.
  • Registered Nurse, Texas Board-Certified, with 12 years of experience providing high-quality care to patients in method and procedure care units.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.
  • Case Assistant with 11 years of experience treating patients and coordinating care with other healthcare professionals.
  • Looking for a position in a top-notch facility that is dedicated to providing evidence-based and holistic care.
  • Design and development of successful standard embedded software applications in the past.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Bringing a 18-year track record of nursing success and seeking a Case Assistant position with a framework facility.

Accomplishments

  • Provided timely and critical updates to attorneys regarding case progress, ensuring 16% of cases met critical filing deadlines.
  • Directed the setup and management of virtual hearings and depositions, ensuring seamless execution and reducing out-of-office client meeting costs by 10 annually.
  • Collaborated with team members to manage high-profile litigation cases resulting in timely client submissions and reduced turnaround times by 61%.
  • Reviewed and proofread all outgoing legal correspondence, ensuring errors were reduced to zero and all formatting met legal and professional standards.
  • Managed and tracked client billing, resulting in a reduction of 59% of overdue account balances, streamlining the firm’s accounts receivable processes.
  • Created automated reports via SAP that updated attorneys on case timelines and deadlines, reducing manual tracking time by 80%.
  • Ensured 100% accuracy in conflict checks and client onboarding processes, avoiding ethical conflicts and safeguarding the firm’s reputation.
  • Collaborated with attorneys to coordinate scheduling and logistics for 14 depositions, resulting in a smoother, more efficient deposition process.
  • Monitored and updated litigation calendars, resulting in seamless communication and preventing scheduling conflicts or missed deadlines across multiple cases.
  • Mentored support staff on best practices in legal document drafting, improving team performance and reducing filing errors by 81%.

Affiliations

  • Paralegal Division of the State Bar of Seattle – Member
  • Project Management Institute
  • Association of Legal Administrators (ALA) - Affiliate Member
  • Corporate Legal Operations Consortium (CLOC) – Network Member
  • Disability Rights Legal Center – Volunteer Legal Support
  • State Chapter of the National Association of Legal Assistants – Membership in Boston
  • National Association of Law Placement (NALP) – Professional Development Program
  • Institute of Paralegal Studies – Continuing Education
  • American Marketing Association
  • National Association of Social Workers

Certifications

  • Certified Records Manager (CRM) - Northwind
  • Certified Professional in E-Discovery (CPE) – Northwind, 2024
  • CompTIA Network+
  • ServSafe
  • Courthouse e-Filing System Training Certification – framework, 2023
  • Certified Legal Research Professional – Harbor & Co., 2016
  • Certified Business Analysis Professional (CBAP)
  • Certified Litigation Support Professional (CLSP) Beacon Labs 2018
  • Cisco Certified Network Associate (CCNA)
  • Certified Ethics & Compliance Professional (CECP) – Ironclad Systems, 2019

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