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Skills

  • Program evaluations
  • Delivering technical training
  • Training program development
  • Developing training programs
  • Interview and Interrogation Training
  • Training expertise
  • Training drills
  • Knowledge of system
  • Training methodologies
  • Assessing training needs

Work Experiences

  • Achieved results within 18 months.
  • Kept track of client information on special flow sheets, noting suicidal warnings, sleep patterns, and restraints.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 10 new employees with onboarding and training.
  • Achieved a $3 reduction in operational costs.
  • Used my adult learning and performance expertise to evaluate work-related behavioral and ability issues.
  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.
  • Upper management was informed of all learning and performance objectives, schedules, and training assessments.
  • Tested all training software and hardware prior to beginning training programs.
  • Achieved results within a three years.
  • Achieved zero preventable incidents during implementation.

Summaries

  • Achieved a 8% reduction in costs.
  • With a calm and respectful demeanor, adept at responding to emergency situations.
  • With excellent organizational skills and a big-picture approach, I am a decisive leader and complex problem-solver.
  • Achieved a 13 decrease in operational costs for training delivery.
  • Achieved a $4 reduction in operating costs.
  • Individual and group therapy methods are both a strength.
  • Leader Counselor, Training Program with a proven track record of successfully educating people in a variety of job positions and functions.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Leader Counselor, Training Program is a multi-talented Leader Counselor, Training Program who is consistently rewarded for planning and operational improvements.
  • Currently looking to use my background and experience to advance my career as a Leader Counselor, Training Program with a reputable company that values hard work and professionalism.

Accomplishments

  • Implemented diversity-focused goals through customized training, increasing minority enrollment in leadership roles by 83% within 2016.
  • Coordinated end-of-program evaluations that identified key areas of improvement, increasing the program’s success rate by 34%.
  • Led the curriculum design for leadership workshops that resulted in a 85% increase in team conflict resolution scores.
  • Created an innovative feedback loop mechanism that engaged 6 counselors, reducing training dissatisfaction by 80%.
  • Led a cross-functional team of counselors and external consultants to develop training materials, reducing third-party training costs by 14.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Authored program content for emotional intelligence and communication strategies, leading to a 18% rise in counselor mentor effectiveness.
  • Led the design and implementation of a leadership training program that increased counselor engagement by 67%, improving program retention rates.
  • Led counselor intervention strategy programs that resulted in a 50% improvement in crisis management responses.
  • Developed and operationalized a peer-review system within leadership workshops, improving inter-department communication by 75%.

Affiliations

  • American Marketing Association
  • Association for Talent Development (ATD)
  • International Coach Federation (ICF)
  • Learning & Development Professionals Network
  • Training Industry Association
  • American Society for Training and Development (ASTD)
  • Rotary International
  • Certified Professional in Learning and Performance (CPLP)
  • International Association of Administrative Professionals
  • Association of Leadership Educators (ALE)

Certifications

  • CompTIA A+ Technician
  • Salesforce
  • Certified Master of Career Services (CMCS)
  • Nonviolent Crisis Intervention Certification (CPI)
  • Adult Education and Training Certificate
  • Certified Counselor Manager
  • Certified Professional in Training Management (CPTM)
  • Certified Team Performance Coach ™ (CTPC)
  • Advanced Team Building Facilitation Certification
  • First Aid & Emergency Response Instructor Certification

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