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Skills

  • Diabetes and nutrition education
  • Medical records management
  • Intubation
  • IV drug therapy management
  • High-pressure decision management
  • Positive behavior modeling
  • Lab result interpretation
  • Foley catheters
  • Qualified in patient transport
  • Small Group Instruction

Work Experiences

  • Performed emergency diagnostic procedures, such as stomach suction, airway management, and heart monitoring, to treat patients.
  • Initiated and used therapeutic techniques to manage life-threatening conditions in accordance with medical director-approved protocols.
  • Assisted physicians with instruments, injections, and suture removal while they examined and treated patients.
  • Aided
  • Kept track of everything.
  • Developed a system-wide communication strategy for customer service excellence.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Worked as part of a team to ensure that the patient's body mechanics and safety were taken care of properly.
  • Kept track of compliance, care, and quality issues and escalated them as needed.
  • Created high-quality images for referring physicians.

Summaries

  • Compassionate Quality Improvement Coordinator working in process settings to improve care plans.
  • Implementing community health systems and assisting individuals with healthcare plans has proven to be successful.
  • Demonstrated ability to use management principles to advocate for the needs of patients and healthcare organizations.
  • Licensed Paramedic with 11 years of successful performance reporting and project management experience.
  • Strong ability to communicate with patients and staff in a clear and effective manner.
  • Proven ability to excel at a variety of sales approaches and techniques that build trusting relationships, productive communications, and long-term relationships.
  • As a Registered Nurse, I am a highly organized Case Manager with 16 years of experience.
  • Interested in bringing leadership and clinical expertise to a hospital with room for advancement.
  • Patient-centered, with a passion for metric healthcare and experience working in interdisciplinary teams to assist patients in achieving and maintaining their care goals.
  • A well-organized paramedic with a track record of building patient rapport and providing superior medical care.

Accomplishments

  • Nursing Supervision: Supervised ancillary staff of 10 on-call nurses.
  • Intensive Care: Responsible for unit of 18 patients, providing daily functions such as grooming, bathing, feeding and turning in bed.
  • Collaborated with team of 7 in the development of method.
  • Collaborated closely with emergency dispatch to improve communication workflows, leading to a 26% reduction in miscommunication errors during high-pressure incidents.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
  • Coordinated with multi-disciplinary teams for intra-hospital patient transfers, significantly enhancing the safety and efficiency of transport for critical care patients.
  • Enhanced patient handoff procedures between ambulance services and emergency departments, improving patient care continuity and reducing handoff times by 64% minutes.
  • Developed and led mobile crisis unit operations, ensuring timely deployment of life-saving services during high-stress environments, directly impacting patient survival rates.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Documentation: Ensured charting accuracy through precise documentation.

Affiliations

  • American Heart Association (AHA) - Advanced Cardiac Life Support (ACLS) Certified Provider
  • Society for Academic Emergency Medicine (SAEM)
  • Project Management Institute
  • Community Paramedicine Accreditation Committee
  • American Ambulance Association (AAA)
  • Pediatric Advanced Life Support (PALS) Instructor
  • Public Safety Telecommunicators Association - Paramedic Division
  • NREMT Paramedic Recertification Program
  • Certified Emergency Vehicle Operations Course (CEVO) Instructor
  • Prehospital Trauma Life Support (PHTLS) Trainer Certification

Certifications

  • CPR certified through American Heart Association
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • LNHA license
  • Certified Flight Paramedic (FP-C)
  • ANA Certified in Adult NP
  • Graduate Certificate in Global Health
  • Cisco Certified Internetwork Expert (CCIE)
  • Certificate to Prescribe in Texas initiative
  • Pediatric Education for Prehospital Professionals (PEPP)

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