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Skills

  • Excellent communication
  • Customer satisfaction
  • Project organization
  • Contract negotiation/review/drafting
  • Rehabilitation treatment planning
  • Positive learning process
  • Computer literate
  • Microsoft Office
  • CRM Systems
  • Kennel cleaning and sanitizing methods

Work Experiences

  • Ensured that residents on caseloads were properly staffed and scheduled, and I informed Director of Rehabilitation of any staffing shortages.
  • Initial patient assessments were performed or overseen, and response to treatment interventions were evaluated.
  • Was in charge of supervising, orienting, training, and counseling department employees in order to improve job performance and maintain high patient care standards.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Made sure the pharmacy area was kept clean, tidy, and debris-free.
  • Preliminary and comprehensive vocational assessments were administered by me.
  • Looked for industry trends on social media and through online sources.
  • Answered 5 calls per three years to help customers with their questions and concerns.
  • Was in charge of coordinating community resources and securing referrals.
  • Oversaw the delivery of metric project by initiative team, which resulted in process.

Summaries

  • Adept at resource and time management.
  • Excellent time management and communication skills.
  • Program are well-understood.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved significant progress in over 72% of patients within six months.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Design and development of successful procedure embedded software applications in the past.
  • Achieved a 13% increase in post-framework patient engagement.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Strong commitment to client advocacy, with a track record of successfully implementing resources to meet specific goals.

Accomplishments

  • Coordinated and directed patient rehabilitation plans for stroke survivors, resulting in a 37% improvement in mobility within six months.
  • Represented
  • Advised
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Championed the integration of new assistive technology for patients with limited mobility, improving independence rates by 66%.
  • Authored guidelines for post-orthopedic surgery rehabilitation, adopted as standard practice across all departments, improving recovery outcomes by 35%.
  • Resolved product issue through consumer testing.
  • Established
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Streamlined

Affiliations

  • American Journal of Physical Medicine & Rehabilitation Advisory Board
  • American Public Health Association (APHA)
  • Healthcare Leadership Council
  • Freemason
  • American Board of Physical Therapy Specialties (ABPTS)
  • American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Toastmasters
  • American Society of Safety Professionals

Certifications

  • CompTIA Security+
  • Certified Telehealth Coordinator (CTC) by Global Partnership for Telehealth
  • Cisco Certified Network Associate (CCNA)
  • Certified Facility Manager (CFM) Northwind
  • First Aid/CPR Certified
  • Lean Six Sigma Green Belt for Healthcare
  • Advanced Cardiovascular Life Support (ACLS) Summit Group
  • Occupational Therapist Registered (OTR) Phoenix
  • Commission on Accreditation of Rehabilitation Facilities (CARF) Certification
  • Change Management in Healthcare Certification - Vantage

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