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Skills

  • Supervision
  • Organization
  • Independent travel skills instruction
  • Mobility incident reduction
  • Adaptive technology integration
  • Client engagement strategy
  • Customer feedback program management
  • Problem resolution
  • Team management
  • Care coordination between providers

Work Experiences

  • Consulted with parents, caregivers, and teachers and provided them with a high level of support.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Advocated for policies that expanded accessible transportation services, enhancing travel options for over 4 clients in Portland.
  • Boosted satisfaction scores by 60%.
  • Clients were taught to read and write Braille by me.
  • Championed the integration of wearable mobility sensors.
  • Achieved results over a the past year period.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Championed the integration of wearable mobility sensors, providing ongoing data for real-time adjustments and decreasing falls by 17%.
  • Assessed mobility goals.

Summaries

  • Effectively communicates with both colleagues and patients.
  • Aligned mobility strategies with industry standards.
  • Patient selection and training in the use of adaptive mobility tools and skills are among her specialties.
  • Achieved results over a 18 months period.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 43% rise in client engagement.
  • Contributed to a 32% rise in client independence.
  • Accomplished in refining mobility assessment protocols to align with best industry practices, reducing admittance wait times by 4 days for faster service delivery.
  • Clear understanding of strategic planning and stakeholder engagement as well as team leadership training.
  • Achieved a 28% reduction in mobility-related incidents.

Accomplishments

  • Designed and delivered educational materials for patients, resulting in a 48% improvement in device handling proficiency.
  • Implemented corrective actions based on regulatory audits, which enhanced service delivery leading to a President's Club from external auditing agency.
  • Reduced travel-related risks for disabled clients by 81% by delivering comprehensive travel safety instruction sessions over the past year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced telehealth mobility consultations, increasing remote service coverage by 53%.
  • Implemented post-use assessments on adaptive technologies, earning a consistent Employee of the Year by improving client outcomes annually.
  • Assisted in the introduction of next-gen mobility devices, enhancing customer satisfaction by 84% and garnering industry-wide recognition.
  • Drove user interface redesign of mobility platforms, increasing client ease-of-use by 80%.
  • Created a centralized feedback repository tracking system, leading to a 43% improvement in addressing client mobility issues.
  • Resolved product issue through consumer testing.

Affiliations

  • Society of Rehabilitation Research (SRR)
  • American Physical Therapy Association (APTA) – Geriatrics Section
  • National Coalition for Assistive and Rehabilitative Mobility Solutions
  • Mobility Solutions Professional Network – Technology Integration Workgroup
  • International Society for Prosthetics and Orthotics (ISPO)
  • Freemason
  • Client Rehabilitation and Adaptive Mobility Group
  • National Registry of Rehabilitation Technology Suppliers (NRRTS)
  • Society of Women Engineers
  • American Society of Safety Professionals

Certifications

  • ServSafe
  • Certified Inclusive Fitness Trainer (CIFT) - Brightline
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Apple Certified Associate (ACA)
  • Mobility Management Certification - Harbor & Co.
  • Telehealth Mobility Specialist Certification - QuickBooks
  • Certified Business Analysis Professional (CBAP)
  • Assistive Technology Professional (ATP) – Lakeside Partners

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