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Skills

  • Employee supervision
  • Lean manufacturing principles
  • Regulatory compliance
  • Operational improvement
  • Quality control tests
  • Process improvement
  • Corrective and Preventive Actions (CAPA)
  • Knowledge of quality systems
  • Operational budget forecasting
  • Process validation

Work Experiences

  • Oversaw the QS 9000 certification process and provided training to hourly and management employees, as well as category and program personnel.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved savings over 6 months.
  • Coached quality engineering teams.
  • Worked with audit clients and action owners to implement root cause analysis recommendations and create effective corrective action plans.
  • Established and tracked the goals and objectives of the quality department.
  • Collaborated with customer-facing teams.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Coached cross-functional teams on root cause analysis.
  • Established the standards, practices, and procedures for the quality department.

Summaries

  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.
  • Adept at maintaining precise product documentation.
  • Collaboration with various departments for comprehensive quality control is a strong suit.
  • Quality Assurance Manager with extensive experience in developing successful quality assurance strategies and processes.
  • Maintains meticulous records and is capable of identifying and resolving issues.
  • Professional with experience in developing a company's quality strategy, procedures, and processes.
  • Develop and maintain a quality management system that adheres to ISO 9001 and other relevant standards and business requirements.
  • Increase the productivity and quality of finished goods by using creativity to improve the manufacturing process.
  • Achieved results in 6 months.
  • With extensive knowledge of Asana use, committed to high standards of product inspections and customer service.

Accomplishments

  • Partnered with supply chain and procurement teams to reduce supplier defects, contributing to a 14 yearly saving in production costs.
  • Executed product and process validation protocols, achieving a faster regulatory approval timeframe by 24%.
  • Documented and resolved system which led to standard.
  • Drove robust implementation of lean principles, ultimately reducing production lead time for HubSpot by 80%.
  • Cooperated with engineering to mitigate risks during the design phase, successfully preventing 6 potential product recalls.
  • Developed a real-time reporting tool for production quality metrics, improving data availability and decision-making processes by 67%.
  • Boosted on-time delivery rate of Jira by 73% through lean manufacturing and 5S workplace organization methodologies.
  • Developed and led quality initiatives which improved product throughput by 71%, while ensuring ISO 9001:2015 compliance.
  • Implemented a new scrap reduction initiative that resulted in 54% less material waste across 6 months at Denver.
  • Led kaizen events that identified and eliminated bottlenecks, improving production flow and reducing downtime by 50%.

Affiliations

  • Global Association for Quality Management (GAQM) - Attended symposiums related to global standards in quality management and audits.
  • International Association of Administrative Professionals
  • National Society of Professional Engineers (NSPE) - Completed continuing education programs on quality engineering and systems thinking.
  • Lions Club
  • Association for Computing Machinery
  • National Association of Social Workers
  • National Institute of Standards and Technology (NIST) - Applied NIST measurement standards to enhance metrology and inspection processes.
  • International Organization for Standardization (ISO) - Collaborated in audit preparation, achieving category.
  • Council for Six Sigma Certification (CSSC) - Achieved professional development through certified Six Sigma courses related to quality improvements.
  • Lean Enterprise Institute (LEI) - Engaged in industry webinars on waste reduction and lean principles.

Certifications

  • Lean Six Sigma Green Belt - Lakeside Partners
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Failure Modes and Effects Analysis (FMEA) Facilitator Training - Ironclad Systems
  • Design for Six Sigma (DFSS) Certification
  • ISO 9001:2015 Lead Auditor Certification
  • Certified Software Quality Engineer (CSQE) - Brightline
  • CompTIA A+ Technician
  • Responsible Care® Lead Auditor Certification

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