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Skills

  • Monthly settlement reporting
  • Accounting remittances
  • General ledger accounting expertise
  • Dispute resolution
  • Cross-departmental collaboration
  • Risk mitigation techniques
  • Deadline-driven financial operations
  • Client relationship management
  • Financial Management
  • Tax reporting

Work Experiences

  • Adhered to deadlines during peak season.
  • Paid vendors and employees by receiving and verifying expense reports and monitoring discount opportunities.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Collaborated with a multidisciplinary team to resolve issues related to settlements, expediting processes by 12 hours per transaction.
  • Collaborated with legal and compliance teams to ensure all settlements met regulatory standards, preventing potential fines of up to $11.
  • Collaborated with system customers to determine their needs and deliver metric service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in developing a risk mitigation strategy.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Assisted in developing a risk mitigation strategy for settlements, leading to a cost savings of $9 in penalties.

Summaries

  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Settlement Clerk is a detail-oriented Settlement Clerk with 13 years of finance and accounting experience.
  • Vendor management and bank reconciliation are two areas where I excel.
  • Accounting reports and account reconciliations are second nature to me.
  • Achieved a 57% reduction in error frequency.
  • Dedicated to increasing profits, lowering accounting errors, and streamlining accounting processes.
  • Accomplished in generating compliance reports in line with program, ensuring audit standard adherence with zero penalties.
  • Offering 16 years of functional experience in the system industry providing clerical, financial, and administrative services.
  • Expert in payment processing to reduce outstanding debt, fees, and interest.
  • Achieved a 52% reduction in recurring errors.

Accomplishments

  • Cross-trained in both back-office and front-office procedures to streamline communication, resulting in a 70% reduction in settlement time.
  • Facilitated successful reconciliation of 6 high-value transactions during peak periods with 100% accuracy and on-time completion.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a real-time tracking and reporting system for settlement performance metrics, allowing management to monitor key indicators more efficiently.
  • Developed internal best practices for error reduction, lowering transaction discrepancies by 34% over the span of 2019.
  • Automated the manual reconciliation process, saving an average of 18 work hours per week and facilitating quicker account closure.
  • Documented and resolved standard which led to category.
  • Enhanced productivity by 17% through optimization of transaction validation procedures, ensuring faster settlement turnovers.
  • Negotiated settlement terms with program, reducing processing costs by 47% through strategic improvements and collaborative resolution.
  • Tracked risk indicators for settlement processing, resolving potential compliance and legal risks before escalating to an executive level.

Affiliations

  • International Securities Lending Association (ISLA)
  • American Marketing Association
  • Payment Card Industry Security Standards Council (PCI SSC)
  • Project Management Institute
  • Rotary International
  • Association of Certified Fraud Examiners (ACFE)
  • Electronic Transactions Association (ETA)
  • Association for Supply Chain Management (APICS)
  • Institute of Certified Investment Management Consultants (CIMC)
  • International Financial Management Association (IFMA)

Certifications

  • Certified Specialist in Payments Operations (CSPO)
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Certified Investment Management Analyst (CIMA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Financial Services Auditor (CFSA)
  • Financial Planning & Analysis (FP&A) Professional Certification
  • Apple Certified Associate (ACA)
  • Financial Risk and Regulation Professional Certificate (FRRP)
  • CompTIA Network+

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