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Skills

  • Project planning and updating quality guidelines
  • Supervision
  • Process auditing and control
  • Risk assessment and mitigation
  • Hands-on use of quality control software
  • Lean manufacturing methodologies
  • Collaboration with engineering for product quality
  • Inspection fixture and tool usage
  • Documentation review for regulatory compliance
  • Reporting and analysis

Work Experiences

  • Consistently delivered $4 worth of products to customers.
  • Collaborated on a project to align production standards with sustainability goals.
  • Boosted regulatory audit scores by 65%.
  • Achieved a 29% increase in audit approval ratings.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved recognition in 2024.
  • Covered Salesforce variations.
  • Conducted testing in Columbus.
  • Answered 11 calls per the past year to help customers with their questions and concerns.
  • Identified and investigated production issues, as well as assisting management in implementing corrective actions.

Summaries

  • Within Customer Service, senior Quality Control Checker and outstanding performer in risk assessment and performance reporting.
  • Achieved 18% improvement in accuracy.
  • Quality Control Checker with 16 years of experience in program organization.
  • Sharp and driven, with a strong desire to complete projects on time.
  • Adept in performing Gage Repeatability and Reproducibility (Gage R&R) analysis, ensuring consistent and reliable inspection results.
  • Adept at identifying quality and safety risks.
  • Achieved 59% reduction in defects.
  • Collaborative leader in task forces that resolve customer complaints, contributing to a 80% reduction in recurring issues within 7 months.
  • Highly organized, with good judgment, analytical problem-solving abilities, and a decisive personality.
  • Adept at collaborating with cross-functional teams to update and maintain quality standards, resulting in 47% improvement in on-time deliveries.

Accomplishments

  • Worked with manufacturing teams to perform detailed failure mode and effects analysis (FMEA), effectively preventing potential quality risks.
  • Examined quality audit data and implemented corrective actions that improved customer satisfaction by 78%.
  • Led a project to automate quality control data entry procedures, resulting in an 20% reduction in manual errors.
  • Reviewed and approved inspection procedures, enhancing team knowledge and fostering a 70% improvement in inspection consistency.
  • Monitored real-time production data using Jira, enabling immediate corrective actions and improving overall yield by 32%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved system which led to method.
  • Successfully conducted root cause analysis on quality deviations, resulting in a 45% reduction in defective products.
  • Regularly conducted supplier audits, identifying discrepancies that led to contractual amendments and a 53% improvement in order quality.
  • Developed and distributed monthly reports on key quality metrics, enabling data-driven decisions that improved process performance by 71%.

Affiliations

  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) by ASQ
  • International Council of Nurses
  • Association of Information Technology Professionals
  • Freemason
  • Association for Computing Machinery
  • Membership with the Environmental Protection Agency (EPA) Compliance Working Group 2015
  • Society of Women Engineers
  • APICS Certified in Production and Inventory Management (CPIM)
  • Institute of Industrial and Systems Engineers (IISE)
  • Project Management Institute

Certifications

  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Internal Quality Auditor Training - category
  • Certified HACCP Auditor (CHA) - ASQ
  • Certified Public Accountant (CPA)
  • Certified Production and Inventory Management (CPIM) - APICS
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Occupational Safety and Health Administration (OSHA) Training Certification
  • ISO 9001:2015 Lead Auditor Certification

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