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Skills

  • Customer service
  • Portfolio Management
  • Organization
  • Agile frameworks (e.g., Scrum, Kanban)
  • Change Management
  • Business Administration
  • Vendor management
  • Communications
  • Budgets
  • Financial forecasting

Work Experiences

  • Achieved a significant standard by making proactive decisions based on market expertise and business knowledge.
  • Built and maintained relationships with external vendors, slashing supply chain delays by 57%, thus ensuring timely project completion.
  • Centralized project documentation and communicated updates effectively to reduce client complaints by 83%.
  • Identified system areas in need of improvement and implemented metric program, resulting in a 2% increase in productivity.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Increased employee morale and decreased turnover by 9%.
  • Taught Group Project Managers and Group Project Managers effective customer service techniques, resulting in a 2% increase in client satisfaction.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.

Summaries

  • Client relations, strategic planning, and process improvement are all well-trained.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Optimize long-term success by effectively balancing targets with resources.
  • Costs were consistently reduced while profits were increased.
  • Professional who is both energetic and poised.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Strengths in project management and process improvement backed up by Miscellaneous training.
  • Group Project Manager who is proactive and meticulous, with over 9 years of experience in the system industry.

Accomplishments

  • Led the implementation of Agile practices across 16 project teams, shortening sprint cycles by 70%.
  • Achieved 18% stakeholder buy-in for a new project management initiative, aligning cross-departmental goals with overall business strategy.
  • Devised project forecasting models based on historical data trends, reducing over-budget risks by 68%.
  • Championed data-driven decision-making frameworks, leading to a 19% improvement in project execution speed and efficiency.
  • Spearheaded the adoption of cloud-based project management tools, improving cross-departmental collaboration speed by 57%.
  • Developed key performance dashboards that provided real-time project tracking, reducing project delays by 29%.
  • Documented and resolved metric which led to procedure.
  • Reduced time-to-market for Microsoft Excel projects by 51% through the application of Lean practices and continuous improvement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed cross-country project teams, completing 15 cross-functional projects worth $13 ahead of schedule by 36% days.

Affiliations

  • Contributor to Project Management Resource Network
  • National Association of Social Workers
  • Society of Human Resource Management
  • Jaycees
  • Member of Association for Project Management Professionals (APMP)
  • Founding Member of Women in Project Management Leadership Group
  • Speaker at International Agile Conference, 2017
  • American Society of Safety Professionals
  • Certified ScrumMaster (CSM) from Scrum Alliance
  • Toastmasters

Certifications

  • Microsoft Certified: Azure Fundamentals
  • ISO 9001 Lead Auditor Certification by Northwind
  • Certified Professional in Agile Project Management (CPAPM) by Summit Group
  • Program Management Professional (PgMP) by the Project Management Institute (PMI)
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified in Risk and Information Systems Control (CRISC) by ISACA
  • Certified ScrumMaster (CSM) by Scrum Alliance
  • CompTIA Security+
  • Google Certified Professional Cloud Architect

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