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Skills

  • Multi-Task Management
  • Conflict resolution
  • CRM Systems
  • Team oversight
  • Complaint review
  • Multi-line phone proficiency
  • Recordkeeping skills
  • Process policy development
  • Clearance oversight
  • Grant writing expertise

Work Experiences

  • Served as the chief spokesperson for a number of large cities.
  • Recommendation
  • Solved
  • Got better.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Used HubSpot to create detailed reports.
  • Met with clients in a method environment to witness signings.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Budget amendments for projects like procedure were completed by me.
  • Was in charge of a 3-person city department that served a 12-person population.

Summaries

  • Over 9 years of related experience, I've earned a reputation as a competent Notary Public with a reputation for honesty.
  • Focused on customer service
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • Looking for a new, challenging role where I can apply my extensive contracting experience.
  • Experienced in monitoring grounds, checking CCTV, and screening people and items.
  • Proven leader who focuses on contract performance management.
  • Within Government, senior Notary Public and outstanding performer in team leadership and budget management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strong interpersonal and analytical skills, as well as a methodical approach to dealing with various requests.
  • Innovative

Accomplishments

  • Reduced document delivery time by 21% by developing a streamlined appointment and remote verification process using Workday.
  • Collaborated with team of 14 in the development of initiative.
  • Utilized strong attention to detail to verify identities and witness signatures on sensitive legal documents, preventing fraud and ensuring legal validity.
  • Achieved PMP in mobile notary services, allowing for broader reach and increased client retention through private, on-demand notarizations.
  • Received appreciation from corporate clientele for notarizing legally binding documents in under 3 hours, ensuring no business interruptions.
  • Successfully processed a high volume of property sale documents, minimizing legal risks and expediting property ownership transitions by 43%.
  • Routinely collaborated with local law firms to verify and legitimize legal affidavits, depositions, and court orders, ensuring legal processes ran smoothly.
  • Resolved product issue through consumer testing.
  • Provided mobile notary services in Atlanta, allowing clients to reliably complete time-sensitive legal transactions at their convenience.
  • Played an instrumental role in launching remote online notarization (RON) services, making notarizations more accessible to clients and increasing office revenue by 77%.

Affiliations

  • Council of Better Business Bureaus (CBBB) Accreditation
  • American Society of Notaries (ASN)
  • Participant in Electronic Notary Workshops from Salesforce
  • Active Member of the Chamber of Commerce in Atlanta
  • Accredited Member of the Society of Government Notaries
  • Member of Washington Real Estate Professional Organization (e.g., Texas Real Estate Commission)
  • International Association of Administrative Professionals
  • Certified as a Remote Online Notary through Workday
  • International Council of Nurses
  • Participant in Continuing Legal Education (CLE) for Notary Compliance

Certifications

  • Certification in OSHA
  • Loan Signing System Certification
  • Certificate in Real Estate Law from procedure
  • ENotary Certification from category or method
  • Escrow Officer Licensure from method
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Legal Secretary Certificate from Ironclad Systems
  • Certified Notary Signing Agent (CNSA) by the National Notary Association

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