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Skills

  • Regional accounts
  • Employee mentoring
  • Revenue generation
  • Credit and collections
  • Strategic outreach
  • International markets understanding
  • Competitive market analysis
  • Territory Sales Experience
  • Marketing techniques
  • Service agreements

Work Experiences

  • Worked with graphic designers to create high-quality advertising that adhered to brand guidelines.
  • Added 6 new locations to the region, increased profits for each branch, and increased annual revenues to $8 highs.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Bolstered my online presence to capitalize on emerging trends on platforms like process and initiative.
  • Consistently met or exceeded the department's productivity and accuracy targets.
  • Sought out and engaged with customers in order to drive sales and service using suggestive selling.
  • Improved the customer experience by utilizing all omnichannel options.
  • Formed 13 account teams and coordinated all team activities with the goal of increasing sales by 4% while lowering costs by 5%.
  • Raised the stakes.
  • Created a tool to track and track personal sales opportunities, ongoing deals, and completed contracts.

Summaries

  • Deadline-driven
  • Dedicated to providing excellent customer service.
  • Successful Business Development Assistant with 13 years of experience in expanding new business opportunities via effective sales strategies.
  • Strategic thinker with strong interpersonal skills and Power BI expertise.
  • Collaborative in overseeing campaign execution with various teammates and industry professionals.
  • Bilingual and efficient at generating repeat business.
  • Kept up to date on the latest industry trends and methods to deliver innovative work.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Service-driven
  • Articulate

Accomplishments

  • Orchestrated the constant update of sales materials to reflect product updates, resulting in higher satisfaction scores with clients’ procurement teams.
  • Developed a sales tracking dashboard in collaboration with the IT department, reducing data retrieval time by 9%.
  • Contributed to brand growth at industry events and through email marketing initiatives, resulting in a 56% increase in subscriber growth over two years.
  • Tracked and analyzed key performance metrics in the Salesforce CRM to drive a 61% improvement in lead conversion within several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Drafted and submitted RFPs that led to partnerships with 8 new clients, contributing a projected $233,000 in new annual income.
  • Business Development:: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in system revenue growth.
  • Actively participated in cross-functional meetings with marketing and customer success teams, enhancing overall communication effectiveness and reducing project cycle times by 59%.
  • Documented and resolved metric which led to category.
  • Collaborated with team of 11 in the development of standard.

Affiliations

  • Lions Club
  • Execs In The Know
  • Association for Talent Development (ATD)
  • Chamber of Commerce in Chicago
  • Women in Sales & Business Development (WSBD)
  • Business Relationship Management Institute (BRM Institute)
  • Salesforce Super User Group
  • Rotary International
  • National Association of Sales Professionals (NASP)
  • Association for Business Development Professionals

Certifications

  • Facebook Blueprint Certification – Digital Marketing Associate - 2023
  • Google Advanced Analytics Certification - 2021
  • Association for Project Management (APM)
  • CompTIA Security+
  • Certified Strategic Sales Professional - Ironclad Systems
  • Apple Certified Associate (ACA)
  • Certified Marketing Automation Specialist (CMAS) - Brightline
  • HubSpot Inbound Sales Certification - 2020
  • Lean Six Sigma Yellow Belt Certification 2016
  • Certified Customer Success Manager (CCSM) - Northwind

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