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Skills

  • Multilingual communication for patient care
  • Collaborating with multidisciplinary teams
  • High-level communication skills with medical professionals
  • Immunization effectiveness in public health
  • Community outreach & health promotion
  • Compounding skills
  • Laboratory Practices
  • HIPAA compliance and patient confidentiality
  • Medication error reduction techniques
  • Health and wellness program consultation

Work Experiences

  • Applied new knowledge to optimize patient care.
  • Contributed to the design of a patient-facing application.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Achieved President's Club for excellence in pharmaceutical care by driving up patient satisfaction scores by 79%.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Hired, trained, and coached 6 Dispensing Pharmacists, resulting in a 8% increase in overall performance.
  • Contributed to the design and implementation of a patient-facing application that provided real-time prescription status updates and improved patient engagement by 78%.
  • Used careful oversight and data analysis to supervise the dispensation of controlled substances, including metric and procedure.
  • Contributed to a 84% increase in immunization rates.
  • Achieved a 23% reduction in expired medication stock.

Summaries

  • Dispensing Pharmacist is a multi-talented Dispensing Pharmacist who is consistently rewarded for planning and operational improvements.
  • In Ohio, I am currently licensed.
  • Achieved Outstanding Service Award for outstanding pharmaceutical care, driving up patient satisfaction scores by 30% through meticulous counseling and high-quality service.
  • Initiative years of experience in patient counseling.
  • Professional who is well-organized and respectful keeps a flexible schedule and adapts to changing business and customer needs.
  • In a busy pharmacy environment, highly adaptable Dispensing Pharmacist providing medical assistance and support to patients.
  • Achieved Innovation Award for outstanding pharmaceutical care.
  • Achieved a 47% reduction in medication dispensing errors.
  • Achieved a 30% rise in repeat visits and refills.
  • Strengths in cross-functional collaboration and client relations backed up by Miscellaneous training.

Accomplishments

  • Coordinated with physicians and insurance companies to resolve medication billing issues, reducing claim rejections by 17%.
  • Streamlined the prescription fulfillment process through the integration of SAP, improving overall pharmacy efficiency by 32%
  • Oversaw pharmacy operations during high-volume category, maintaining a 37% patient satisfaction rating despite a 61% workload increase.
  • Kept up-to-date with evolving pharmaceutical guidelines, including updates from the FDA, leading to the seamless incorporation of method into daily operations.
  • Worked closely with program to navigate complex medication billing issues, reducing claim resolution time by 44% days.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved patient concerns regarding medication use by providing personalized consultations, improving the Net Promoter Score (NPS) by 78% points.
  • Proactively collaborated with cross-functional teams to resolve complex patient issues related to insurance, increasing overall satisfaction by 31%.
  • Initiated a collaboration with local healthcare providers to run a program, increasing public health awareness and participation by 53%.
  • Introduced a patient follow-up system that significantly improved medication adherence, with a 84% decrease in missed doses.

Affiliations

  • Rotary International
  • Immunization Coalition or Taskforce Member
  • Lions Club
  • Association for Computing Machinery
  • American College of Apothecaries (ACA)
  • Drug Enforcement Administration Compliance Taskforce Member 2016
  • National Community Pharmacists Association (NCPA)
  • Pharmacy Legislative Defense Advisory Board
  • American College of Clinical Pharmacy (ACCP)
  • Society of Pain and Palliative Care Pharmacists (SPPCP)

Certifications

  • Certified Geriatric Pharmacist (CGP), 2015
  • Google Certified Professional Cloud Architect
  • Certified Medication Reconciliation Technician (CMRT) - 2015
  • Salesforce
  • Certified Public Accountant
  • Sterile Compounding Certification - 2015
  • Certified Pain Educator (CPE) 2019
  • Certified Specialty Pharmacist (CSP) 2024
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Healthcare Quality (CPHQ) 2022

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