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Skills

  • Kennel cleaning and sanitizing methods
  • Contract auditing
  • Financial statements expertise
  • CRM Systems
  • Relationship building
  • Bilingual in Spanish
  • Heavy lifting
  • Safety measures
  • Client-focused
  • Operations management

Work Experiences

  • Processed over $11 in nightly bills, checks, and vendor payments while keeping meticulous records and receipts.
  • Checked data and information for accuracy in entry, calculations, and billing codes.
  • Assisted AR Specialists in properly applying customer remittances while working with AR Specialist.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Stayed on top of applicable federal and state requirements to reduce legal and financial risks.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Set up a QuickBooks accounting system to keep track of my finances.
  • Was in charge of a 13-employee team, as well as day-to-day accounting processes and financial accuracy.
  • Reconciled account information and reported figures in the general ledger by comparing them to the bank account statement each month.
  • Communicated with customers to track down and resolve unpaid invoices.

Summaries

  • Superior knowledge of claim procedures, collection techniques, and customer service.
  • Deep knowledge of Power BI and category financial recording.
  • Salesforce is a skill that I've honed over the years.
  • Financial reporting and analysis are second nature to me, so I'm well-versed in Salesforce.
  • Capable AR specialist with experience reviewing and resolving discrepancies, producing reports, and making adjustments to postings.
  • AR Specialist is a detail-oriented and methodical AR Specialist with 11 years of related experience.
  • Accounting Clerk with 5 years of experience in standard financial management and the use of Microsoft Excel.
  • Experienced accounting support professional with a track record of managing both routine and complex accounting needs.
  • Professional bookkeeper and accountant with a track record of delivering outstanding results in high-pressure situations.
  • Budget management and cross-functional collaboration are being offered to a new category opportunity.

Accomplishments

  • Standardized billing procedures across multiple departments, leading to an overall reduction in disputed invoices by 36% per quarter.
  • Reduced outstanding A/R over 6 months by implementing a structured communication protocol that increased on-time payments by 22%.
  • Introduced a KPI dashboard for AR performance, enabling the finance team to track and improve collection efficiency by 73%.
  • Reduced collection cycle by 9 days through effective outreach, improving cash flow by 41% for Meridian.
  • Improved DSO (Days Sales Outstanding) by 80% through enhanced follow-up processes and customer correspondence.
  • Implemented an automated billing process using Adobe Creative Suite, resulting in a 27% increase in invoice accuracy and timely payments.
  • Led AR team to meet and exceed collection targets consistently by 70% through improved inbound/outbound communication.
  • Led a cross-departmental initiative to streamline credit approvals, cutting processing time for new customers by 73% hours.
  • Collaborated with team of 7 in the development of process.
  • Delivered critical financial forecasts based on current receivables data, aiding in cash flow management and budget planning for human resources.

Affiliations

  • Society of Human Resource Management
  • Professional Association for Accounts Receivable Management (PAARM)
  • Association for Computing Machinery
  • American Marketing Association
  • Financial Management Association (FMA)
  • Lions Club
  • Conference attendance for 2017 NACM Credit Congress & Expo
  • Institute of Certified Bookkeepers (ICB)
  • International Association of Administrative Professionals
  • Freemason

Certifications

  • Certified Credit and Collection Professional (CCCP)
  • Microsoft Dynamics ERP Certification
  • Accounting and Finance for Accounts Receivable Professionals Certification
  • Apple Certified Associate (ACA)
  • Certified Credit Executive (CCE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Invoicing and Billing Specialist Certification
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Certified Business Accountant (CBA)

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