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Skills

  • Administrative support
  • Process improvement
  • First Aid/CPR
  • Reporting and alerts
  • Alert Handling Process Optimization
  • Fraud Detection Strategies
  • Invoice generation
  • Team leadership and supervision
  • Fraud case management
  • RFI Scanners

Work Experiences

  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Collaborated with IT to enhance anti-fraud software that increased real-time detection abilities by 84%.
  • Adopted company-wide.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Created fraud-resistant features in procedure.
  • Decreased fraud losses by $15.
  • Approved investigation outcomes.
  • Achieved results in 8 months.
  • Assisted in the creation of process procedures.
  • Decreased fraud-related losses by $7.

Summaries

  • Achieved savings of $11.
  • Strategic thinker with expertise in data analysis.
  • Accomplished this within three years.
  • Motivating leader who has built and managed system teams in the past.
  • Fraud Account Supervisor and team leader with 5 years of experience in system settings.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Knowledge of QuickBooks in depth, as well as client relations and workflow optimization abilities.
  • Driven Fraud Analyst has over 15 years of project management, data analysis, and fraudulent pattern detection experience.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Oversaw fraud investigations and ensured regulatory compliance, which led to the company avoiding fines of up to $13 within the past year.
  • Implemented predictive fraud analytics utilizing Workday, leading to the detection of 8 new fraudulent behaviors within two years.
  • Optimized automated fraud alerts by refining algorithmic parameters, reducing external fraud breaches by 20%.
  • Standardized fraud reporting standards across the organization, streamlining escalations and minimizing response time by 30% hours.
  • Improved cross-team fraud detection collaboration between fraud, legal, and compliance, decreasing processing time for escalations by 24%.
  • Developed a customer outreach initiative addressing fraud alerts, reducing inbound customer disputes by 38%.
  • Collaborated with IT to implement new fraud detection software, reducing average investigation time by 32%.
  • Decreased fraud-related account lockouts by 83% through the strategic review and adjustment of account monitoring algorithms.
  • Executed revision of fraud prevention policies, which resulted in saving $16 annually by minimizing fraudulent transactions.
  • Reduced fraud resolution times by 84% through the implementation of streamlined investigation workflows.

Affiliations

  • Served as a Keynote Speaker at the Annual Fraud Prevention Summit, presenting on threat management solutions for high-risk financial products 2019.
  • Professional member, Electronic Transactions Association (ETA), focusing on fraud detection within e-commerce payment gateways and fintech.
  • Lead Trainer for the Certified Financial Crimes Compliance course by CFR Academy, educating new fraud professionals on regulatory requirements.
  • Affiliated with Fraud Advisory Panel, collaborating with risk management specialists to enhance fraud prevention frameworks in financial services.
  • Member, Association of Certified Fraud Examiners (ACFE), actively participating in fraud prevention strategies and networking with global professionals.
  • Member, The Security Institute, with active involvement in networking events focused on financial crime risk mitigation and compliance strategy.
  • Member, Institute of Internal Auditors (IIA), focusing on fraud audit practices and enhancing internal controls for financial institutions.
  • Active Contributor, Global Banking Alliance Against Fraud (GBAAF), sharing insights and performing case studies on cross-border fraud schemes.
  • Attended the Annual Conference on Financial Crimes, offering insights on strategic fraud remediation methods to reduce corporate liability.
  • Participated in annual workshops with the Financial Services Information Sharing and Analysis Center (FS-ISAC) on the latest fraud detection technologies.

Certifications

  • Certified AML and Fraud Professional (CAFP) - American Bankers Association (ABA)
  • Advanced Fraud Risk Management Certification - Cedar Works
  • Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium (ISC²)
  • SHRM Certified Professional (SHRM-CP)
  • ISO/IEC 27001:2013 Lead Auditor - system
  • Fraud and Forensic Accounting Certificate - procedure
  • Certification in Fraud Data Analytics - system
  • Certified Public Accountant (CPA)
  • Certified Forensic Interviewer (CFI) – International Association of Interviewers (IAI)
  • Cisco Certified Network Associate (CCNA)

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