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Skills

  • Strong verbal communication
  • Cross-functional team collaboration
  • Hardware evaluation
  • Budgeting and finance
  • Conflict resolution
  • Data Management
  • Inspection abilities
  • Inspection reviews
  • Self-motivated
  • Event planning and execution

Work Experiences

  • Method helped me achieve $211,000.
  • Achieved a 39% decrease in turnaround time.
  • Coordinated the onboarding process for 18 new employees.
  • Conducted competitive analysis for ServiceNow.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Scheduled meetings and appointments.
  • Assisted with procedure across multiple locations.
  • Coordinated with standard.
  • Assisted with the internal audit of compliance documentation.

Summaries

  • Focused on customer service
  • Innovative
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Professional with over 15 years of experience in project management and process improvement initiatives across the enterprise.
  • Ambitious
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • A responsible and courteous self-starter seeking a position in sports management or scouting with a forward-thinking organization.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Expert
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.

Accomplishments

  • Proofread and edited client-facing documents, improving the professionalism and accuracy of materials circulated to process clients.
  • Managed communication flow between departments, streamlining escalation protocols and improving responsiveness by 54% during critical project phases.
  • Trained incoming temporary staff on company protocols and expectations, resulting in a 79% increase in new hire productivity.
  • Revised internal process documentation, helping streamline employee workflow and reducing common errors by 38% within the past year.
  • Managed daily administrative functions for a team of process, including calendar management, payroll processing, and generating monthly performance reports using SAP.
  • Collaborated with team of 14 in the development of category.
  • Managed onboarding of 10 employees across Chicago, reducing the hiring cycle by 18% and improving team efficiency.
  • Assumed responsibility for payroll processing using Power BI, ensuring complete accuracy and compliance with financial regulations.
  • Assisted in the deployment of Tableau, supporting a seamless transition for procedure staff in Austin.
  • Conducted performance evaluations for temporary staff, identifying areas for improvement that contributed to 68% higher team output.

Affiliations

  • Affiliate of the International Association of Administrative Professionals (IAAP), proficient in QuickBooks and project management for departmental support.
  • Certified by the American Society of Administrative Professionals (ASAP) in CPA, enhancing proficiency in billing, invoicing, and document management systems.
  • Regular attendee of workshops hosted by the National Temporary Staffing Association, focused on customer service and improving client relationships in temp work.
  • Associated with the Project Management Institute (PMI), and proficient in utilizing Power BI for effective project coordination and resource allocation.
  • Certified in Effective Business Communication by the National Business Education Association (NBEA), ensuring seamless cross-departmental coordination.
  • Collaborated with the American Management Association (AMA) for enhanced training techniques on program, elevating workforce productivity by 85%.
  • Certified member of the International Association of Administrative Professionals (IAAP), specializing in task prioritization and project execution.
  • Member of the National Association of Professional Organizers (NAPO), contributing to office and document organization solutions that streamline workflows.
  • Member of the Society for Human Resource Management (SHRM) since 2017, keeping up to date with employment laws and best HR practices.
  • A member of the Document Management Professionals Forum (DMPF), focusing on modernizing office operations and file management procedures.

Certifications

  • CompTIA Project+ Certification
  • Professional in Human Resources (PHR) Certification
  • Temp Staffing Certification (TSC) Lakeside Partners
  • International Association for Human Resource Information Management (IHRIM) Certification
  • Risk Management Certification (RMC) - Harbor & Co.
  • HubSpot Marketing Software Certification
  • Certified Protection Officer (CPO)
  • Fundamentals of Payroll Certification Lakeside Partners
  • Event Planning & Management Certificate Program Vantage
  • Certified Document Specialist (CDS)

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