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Skills

  • Business operations
  • Inventory Management and Resource Allocation
  • Janitorial services oversight
  • First Aid/CPR
  • Quality Control Processes
  • Energy efficiency improvements
  • Project management and milestone tracking
  • Operational improvement
  • Relationship development
  • Regulatory compliance

Work Experiences

  • Designed and implemented a maintenance program to improve operational efficiency and minimize downtime.
  • Conducted detailed quarterly safety audits.
  • Was in charge of new employee training, licensing, and vehicle inspections.
  • Improved maintenance employee training programs were implemented by me.
  • Conducted systematic vendor negotiations.
  • Delivered projects on budget.
  • Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.
  • Coordinated with contractors and architects.
  • Achieved zero OSHA citations.
  • Completed building upgrades.

Summaries

  • Committed leader skilled at managing large facilities.
  • Achieved a 27% reduction in energy spending year-over-year.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Driven supervisor with demonstrated success in elevating team morale and retention through clear feedback systems, resulting in staff retention increasing by 26%.
  • Delivered measurable improvements in hazard mitigation.
  • Adept at supervising technical staff in key areas such as HVAC, electrical, and plumbing, resulting in a 32% reduction in response time.
  • Contributed to greener facility operations.
  • With over 9 years of experience successfully managing front-line system operations, I am a gifted leader and analytical problem-solver.
  • Achieved quality enhancements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Consistently passed 13 regulatory inspections over 6 months due to proactive facility maintenance and strict adherence to compliance standards.
  • Optimized custodial staff workflows that raised team productivity by 23% and reduced overtime by 63%.
  • Led a facility emergency preparedness and response plan, reducing evacuation times by 51% during safety drills.
  • Increased vendor satisfaction by 27% through improved communication and the development of transparent service level agreements (SLAs).
  • Implemented energy-efficient HVAC systems, improving air quality and reducing utility costs by 54%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented a new vendor bidding process, reducing costs of external services by 78% while adhering to budget constraints.
  • Designed and implemented a computerized maintenance management system (CMMS), improving work order completion times by 78%.
  • Developed and executed facility maintenance schedules that resulted in a 78% decrease in unplanned downtime over several months.
  • Coordinated efforts with the procurement team to ensure the availability and timely delivery of essential maintenance tools and materials, reducing logistical disruptions by 80%.

Affiliations

  • American Medical Informatics Association
  • National Contract Management Association (NCMA)
  • Association of Information Technology Professionals
  • National Association of Safety Professionals (NASP)
  • Toastmasters
  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • American Facilities Managers Association (AFMA)
  • Society of Human Resource Management
  • National Cleaning Contractors Association (NCCA)
  • National Association of Social Workers

Certifications

  • Certified Business Analysis Professional (CBAP)
  • HVAC Technician Certification - category
  • International Fire Code (IFC) Training - metric
  • IFMA Sustainability Facility Professional (SFP) - standard
  • CompTIA Security+
  • Six Sigma Green Belt - framework
  • Certified Maintenance Manager - metric
  • Facilities Management Certificate - system
  • Salesforce
  • Building Operator Certification (BOC) - procedure

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