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Skills

  • Progress assessments
  • Team management
  • Adapting behavioral strategies based on client age and diagnosis
  • Business operations
  • Customizing therapy programs for individual needs
  • Critical thinking in behavior analysis
  • Organization
  • Feedback delivery to parents and caregivers
  • Conflict resolution and problem-solving
  • Active listening to client and caregiver concerns

Work Experiences

  • Administered assessments such as initiative to evaluate progress and adjust treatment plans as necessary.
  • Achieved faster progress in 9 out of 15 clients.
  • Achieved goals in several months.
  • Collaborated with framework customers to determine their needs and deliver metric service.
  • Assisted in learning complex ABA strategies.
  • Effectively maintained a caseload of 17 sessions per week using alternative therapies.
  • Aligned documentation procedures with insurance requirements.
  • Collaborated with a clinical psychiatrist and a primary care physician to review patient progress and update treatment plans.
  • Adapted strategies accordingly.
  • Boosted efficiency by 61% over 6 months.

Summaries

  • Accelerated therapy planning processes by 28%.
  • Within Mental Health, senior Advanced Line Therapist and outstanding performer in client relations and cross-functional collaboration.
  • Strengths in strategic planning and performance reporting backed up by Mental Health training.
  • Achieved a 45% improvement in behavior tracking data.
  • Advanced Line Therapist skilled in administering assessment tools.
  • Advanced Line Therapist committed to enhancing family engagement through structured counseling, achieving a 76% increase in family adherence to treatment protocols.
  • Clear understanding of vendor management and workflow optimization as well as client relations training.
  • Achieved PMP.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Documented and resolved process which led to framework.
  • Introduced a client feedback loop alongside post-session surveys, resulting in a 39% upward trend in patient satisfaction scores within 6 months.
  • Led weekly functional behavior assessments (FBA) to identify triggers in children's environments, resulting in a reduction of 30% in maladaptive behaviors.
  • Maintained a focus on continuous improvement, with data collection and analysis practices that led to a 33% success rate in achieving therapy goals.
  • Administered adaptive skills assessments that informed therapy delivery, yielding a 25% enhancement in client daily living activities.
  • Collaborated cross-functionally with occupational and speech therapists to develop comprehensive treatment protocols for children with multiple diagnoses, improving patient outcomes by 63%.
  • Streamlined session planning workflows, enabling the team to increase the weekly session count by 9 without compromising on the quality of care or adherence to accreditation standards.
  • Served as a key liaison between families and therapists, ensuring goal-setting aligned with broader development plans, improving 9 metrics in communication outcomes by 30%.
  • Monitored, assessed, and adjusted sensory input plans tailored for children’s needs, leading to a noticeable 31% improvement in attention span during sessions.
  • Trained a team of 5 new therapists on behavioral intervention methods, reducing error rates across programs by 75% in 2018.

Affiliations

  • Collaborative for Academic, Social, and Emotional Learning (CASEL)
  • Society of Human Resource Management
  • Positive Behavior Interventions and Supports (PBIS) Network
  • Autism Society of America
  • International Council of Nurses
  • Rotary International
  • American Counseling Association (ACA) Member
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • National Association of Special Education Teachers (NASET)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Functional Behavior Assessment Specialist 2016 – Lakeside Partners
  • Certified Clinical Trauma Professional (CCTP) – International Association of Trauma Professionals (IATP)
  • Mindfulness-Based Stress Reduction (MBSR) Certification - 2015, Ironclad Systems
  • Project Management Professional (PMP)
  • Early Start Denver Model (ESDM) Certification 2023 – University of Denver
  • Basic Life Support (BLS) for Healthcare Professionals 2019 – American Heart Association
  • Professional Crisis Management (PCM) Certification – 2016 – Summit Group
  • Certified Autism Specialist (CAS), 2016, International Board of Credentialing and Continuing Education Standards (IBCCES)
  • Behavior Therapist Certification – 2023 – Cedar Works
  • American Association for Marriage and Family Therapy (AAMFT) Clinical Certification 2023

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